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Two-Minute Drill: James Loffler Determined to Extend Legacy of Customer Service and Operational Success

Last week’s announcement that James Loffler would assume the mantle of president for Loffler Companies represented not so much a changing of the guard—after all, his father, Jim, remains at the CEO helm—but is more in the vein of the passing of a torch. It’s a celebration of the
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Carsten Bruhn joins Ricoh North America as President and CEO

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described “global citizen,” Bruhn brings more than 20 years of experience from around the world. This includes having lived in Great Britain, Denmark and Japan, and with extensive
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Recent Phishing Scams Managed to Bypass Email Security Filters

Researchers at Armorblox describe several recent phishing scams that managed to bypass email security filters. The first attempted to gain access to users’ Facebook accounts. “Recently, the Armorblox threat research team observed an email impersonating Facebook attempt to hit one
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What’s Next: Dealers Ponder Future Additions to their Product Lines

As we put the March State of the Industry theme of ancillary products and services to bed, we’ll conclude with a few thoughts from our dealer panel as to what their dealerships may be looking to add in the not-too-distant future. There are a few variables common to what most
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James Loffler Named President of Loffler Companies

Loffler Companies is excited to announce that James Loffler has been named president of Loffler Companies. He has taken over day-to-day operations of the company and focused on leading Loffler Companies’ corporate vision and culture. Jim Loffler, Loffler Companies’ founder, will
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Meritech Acquires American Copier Solutions, Creating Northeast Ohio’s Largest Independent Office Technology Provider

Meritech Inc., a leading Northeast Ohio office technology provider, announced today that it has acquired American Copier Solutions, a longtime independent Kyocera/Konica Minolta dealer. This acquisition expands Meritech’s footprint in the fast-growing Northeast Ohio region. For
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Blockbuster: Synnex Corp., Tech Data Join Forces in $7.2B Deal

The IT distribution network was shaken by Monday’s announced merger between Synnex Corp. and Tech Data, a deal valued at (including debt) approximately $7.2 billion. Synnex shareholders will hold 55% of the combined entity, which will be led by Rich Hume, CEO of Clearwater,
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Looking to Add New Products? Dealers Offer Views on which Ancillaries to Avoid

For any office equipment dealer looking to widen its product and service portfolio, there are ample options to pursue that require varying degrees of investment, from minimal (temperature-scanning devices) to considerable (managed IT)—with plenty of options in-between. And while
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Pulse Technology Reaches Deeper into Epson Product Catalog

In late 2019, Chip Miceli was among a group of U.S. dealer executives to tour Epson’s corporate headquarters in Japan and learn more about the company’s burgeoning inkjet technology offering for the office equipment environment. Miceli loved what he saw then, and his high regard
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Office Equipment Dealer Nirvana

Nirvana in Indian culture is described as a state of perfect quietude, freedom, and highest happiness. We are not going to talk about it in the religious sense, but we will look at it in the business sense. If I were a betting man, I would bet that you would not describe your
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Printing in 2021: How Will the Market Evolve as Office Life Resumes?

The COVID-19 pandemic has underlined the importance of being realistic. We have learned to be realistic about the present and we must continue to be realistic about what lies ahead. The scale and sheer force of the change throughout the last year suggests that it would be unwise
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Deadline: Make Sure to Submit Nominations for 2021 Difference Makers

As we mark one full year under the thumb of COVID-19, optimism abounds. According to the Centers for Disease Control and Prevention, more than two million Americans are receiving their vaccines per day, and at this rate, half of the population will have received at least one shot
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Signs of Success: Jeff Gau Set the Target, and Marco Obliterated It

It may seem difficult to fathom, but there was a time, not all that long ago, that Marco was a mid-sized, Midwestern office technology dealership struggling from a profitability standpoint. In fact, the company had become stagnant as growth had become a major challenge. When Jeff
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Pandemic’s Push: Has the Office Landscape Been Fundamentally Altered?

This month’s State of the Industry focus on the product audible—dealers tapping into new revenue streams through the addition of products and services—shines a spotlight on the larger question that many pundits, analysts and trade media have been asking for months during the
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Blue Technologies Furthers Expansion, Opens Three New Branches

Cleveland-based Blue Technologies, one of the largest locally-owned office technology dealers in Ohio, is excited to announce that on the heels of celebrating its 25th anniversary, the dealership is opening new offices in the greater Toledo, Youngstown, and Mansfield areas. Blue
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