July 27, 2025

You Don’t Need a Crystal Ball to Plan for the Next Decade

Celebrating our company’s 70th anniversary this year has given us the opportunity to reflect on the many changes in our industry and our world over these decades. In our case, when my father launched the company in 1955 that would eventually become Pulse Technology, h
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Reinventing the Mailroom: How AI and Automation Are Changing the Game

The modern mailroom has come a long way from its traditional roots as a bustling hub of manual sorting, stamping and delivering mail. Today, advances in artificial intelligence (AI) and automation technology are reshaping mailroom operations, enabling faster, smarter and more
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What MSPs Can “Steal” From the Car-Buying Experience

Managed services aren’t necessarily hard to sell. Most of the business owners my sales team talks to already understand what managed print and managed IT are, what they’re designed to do and why they might be a good solution. The biggest problem isn’t selling the services—it’s
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The Ideal Partner: Mike Marusic Positions Sharp to Be Catalyst for Dealer Growth

The office technology industry is changing, and Mike Marusic is focused on seeing how it takes shape. He’s no doctor, but the president and CEO of Sharp Imaging and Information Company of America is determined to take the industry’s pulse, especially at the field level. He wants
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M&A, Talented Newcomers Power Doceo’s Journey

There are few leaders who bring more care and intentionality to acquisitions than Doceo CEO and President John Lewis. The very subject never ceases to bring a smile to his face. Based in York, Pennsylvania, Doceo is a rapidly growing office technology provider representing an
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Discovering Fire: Tailored Solutions Enable MPS Dealers to Serve Clients and Maintain Profits

For the last 40,000 years, dating back to the Neanderthal period when Grok sold his stone “wheels” to the masses for the very low price of two saber-toothed tiger pelts, mankind has attempted to attach a value to goods and services that was roundly regarded as equitable. Then
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