Darren Metz is CEO of NovaCopy, a company he founded back in 1999. Since its founding it has become one of the top Konica Minolta dealers in the U.S. and has offices in Dallas, TX and Memphis, Nashville, Chattanooga, Jackson, and Nashville, TN. NovaCopy is also on the bleeding Read More

Queue up Rod Stewart’s 1979 hit “Do Ya Think I’m Sexy” over an image of a 3-D printer and play it for an office technology dealer looking for a sexy technology to complement his traditional product offerings and what do you get? You might get a good amount of folks salivating Read More

Barrett-Jackson Chooses FlexPrint, Inc. For Unique National Managed Print Solution March 26, 2014 – FlexPrint, Inc. has announced that Barrett-Jackson, the world’s leading collector car auctions and automotive lifestyle events, has selected FlexPrint to manage its document Read More

The service department of Applied Imaging, an office technology dealership based in Grand Rapids, MI with offices across the state, would be at a serious disadvantage if not for BEI Services. Applied has been using various programs from BEI Services for the past 15 years. Now, Read More

I’m pleased with the nominations that are coming in for The Week in Imaging’s and Print4Pay Hotels Top Sales Rep Awards. In case you missed it when we originally announced this back on January 10, The Week in Imaging and The Print4Pay Hotel have joined together to present the Read More

In this continuing series of articles on power protection we’re looking at ways that dealers can leverage this technology to grow their business. Recently I interviewed Dave Perrotta, director of operations at ESP/SurgeX, to get a better idea of how dealers can best raise the Read More

Modern Office Methods in Cincinnati, OH, has been selling power protection products from ESP for more than 10 years. In fact, virtually no machine goes to a customer without some sort of power protection included. Years ago MOM’s service team came to a powerful conclusion about Read More

I’m not sure why, but the month of March, which usually comes in like a lion, and depending on where in the country you live, it most certainly did, and goes out like a lamb, has become power protection month at The Week in Imaging. This has happened by accident rather than Read More

As regular readers may know, I contribute to various other industry publications, including Independent Dealer magazine www.idealercentral.com, a publication for the office products dealer channel. My latest assignment for Independent Dealer’s April issue is a short piece about Read More

Last week GreatAmerica Financial Services announced the creation of the office equipment industry’s first managed information technology (IT) services peer groups, an endeavor with Service Leadership, Inc., a provider worldwide of financial/operational IT benchmarking and best Read More

Over the years I’ve seen a lot of really bad Copier and MPS proposals and some very good ones. The very bad ones far outweigh the very good ones. You’ve seen them, we call them, “hack proposals,” very vague, a price per month, nothing about delivery, Read More

Kyocera Document Solutions America Expands ECOSYS Lineup  March 13, 2014– KYOCERA Document Solutions America has extended its ECOSYS lineup with three new color MFPs, one black & white MFP and two new black-and-white desktop printers. Each of the compact devices highlight Read More

(Editor’s note: This article, which I authored, appears in the February issue of Independent Dealer magazine www.idealercentral.com, a publication focused on the office products dealer channel. I thought you might enjoy reading my treatment of MPS for that channel. I recommend Read More

Occasionally a friend’s Facebook post is good for something other than being annoying. Earlier this week, a Facebook friend posted a link to an article, “27 Science Fictions that Became Facts in 2012” from the myscienceacademy.org Website. I realize that the post, which was Read More

Bob Zagami has attended some 30 AIIM Service Provider Executive Forums over the years and he’ll be back again this year, April 1-3 in Orlando. He’s truly bullish on this year’s Service Provider Executive Forum, which is running concurrently with AIIM. As an added benefit, Read More