It’s been 12 years since Dan Doyle, Jr. and his father, an industry veteran, launched DEX Imaging in Tampa, FL. What a wild 12-year ride it’s been as their dealership has grown from zero to more than $118 million a year in revenue. The Konica Minolta and Kyocera dealer now has Read More

I’m finally ready to answer those dealers who have been asking me about when I’m going to be posting the Elite Dealer nomination form on The Week in Imaging Website. The time is now. Just click on the logo on the right hand side of the site or the logo that illustrates this Read More

After a hiatus, I’m bringing back the popular What’s Hot & What’s Not? department to The Week in Imaging. This week Katie King, senior account executive with Image Matters in Knoxville, TN, discusses the products, services or solutions that are hot for her right now a Read More

Mehdi Tehranchi of Notable Solutions Ernst & Young Finalist May 8, 2014 – Ernst & Young LLP has announced that Mehdi Tehranchi, CEO and Co-Founder of Notable Solutions, is a finalist for the Ernst & Young Entrepreneur Of The Year 2014 Award in Greater Washington. The Read More

If it’s early Spring it must s time for Kyocera Document Solutions America’s FY15 Pan-American Dealer Meeting.  This year’s event was held, where else but Las Vegas at The Venetian, one of my favorite hotels. Kyocera seems to work from a template with these events and deviate too Read More

Kyocera Introduces Four New ECOSYS MFPs April 16, 2014– KYOCERA Document Solutions America has announced the launch of four compact ECOSYS black-and-white MFPs. The affordable ECOSYS M3560idn, M3550idn, M3540idn, and M3040idn are designed to bring multifunctional power and Read More

Last week I was among the press and analyst contingent at the Kyocera dealer meeting in Las Vegas (My recap is in this week’s issue.). There’s always a lot of news, big and small, going down at these meetings, and this one was no exception. What intrigued me was the abundance of Read More

Ricoh Unveils Laser Printers and MFPs with Standard Wi-Fi April 17, 2014 – Ricoh Americas Corporation has unveiled the SP C250DN/SP C252DN Color Laser Printer Series and SP C250SF/SP C252SF Multifunction Product (MFP) Series with standard Wi-Fi connectivity, mobile printing Read More

Next month The Week in Imaging will present “The 25 Most Significant Events in the Office Imaging Industry of the Past 25 Years.” I’ve been asking veteran movers and shakers throughout the industry for their thoughts on this topic, and as you might expect, I’ve received some Read More

Last week I accidentally stumbled upon Coordinated Business Systems’ Facebook page. I was writing a column about the value or not of social media to the dealer community and just when I thought I could completely dismiss social media, here’s Coordinated Business Systems with Read More

In last week’s column I wrote about social media mediocrity and how the office imaging industry, at least on the dealer side, hasn’t done a very good job of leveraging these new tools. Count me in with that group. I admit I could be doing a better job. And after interviewing Read More

One of the biggest challenges a dealer sales rep has today, and they’ve got a few, is sorting through and comprehending the variety of solutions on the market as well as how to effectively present that solution to customers and prospects. Recognizing this, Lexmark has developed a Read More

(Editor’s note: The following article excerpt on how the office products channel was leveraging social media was written three years ago for Independent Dealer magazine at a time when I as well as many office products dealers were bullish on social media.) At Garrigans Office Read More

I had an interesting conversation the other day with a marketing person from an office imaging solutions provider. I was interviewing her for another publication and during our conversation she noted how her company isn’t doing anything on Facebook because her customers aren’t on Read More

Katun Unveils Katun Business Color Toner for Konica Minolta bizhub C452/C552/C652 Applications April 2, 2014 – Katun Corporation has introduced Katun Business Color toner set for use in Konica Minolta Bizhub C452/C552/C652 applications. This color toner set provides a reliable Read More