In a sense, Toronto-based ITC Systems hasn’t fundamentally changed the mission of its core offering of providing Integrated Transaction Control Systems (hence the name) since its 1989 founding. But as company President Campbell Richardson happily notes, the technology level has Read More

The need to reconcile change, especially when it is thrust upon us, is a difficult one. When we are the agents of that change, it can be more tolerable. But when we’re not calling the shots ourselves, accepting change can be a threatening, and sometimes frightening, proposition. Read More

During a lunch break at the KYOCERA Innovate 2018 conference held in Orlando, FL, last month, ENX Magazine had the opportunity to chat with Eddy Mikulenka, president and CEO of Metairie, LA-based Uni-Copy Technologies. Founded in 1984, Mikulenka’s dealership recently became a Read More

All along, Chelsey Bode had planned to use her office technology experience as a stepping stone. After all, her father had long worked in the industry (“I grew up with my father putting toner in my bottle,” she joked) and Bode had caught on to the fact that headhunters for the Read More

What does Lexmark have in common with horse racing, Ferraris, airboats and alligators? The answer is quite obvious. OK, so maybe not. But they’re all a part of the experiences that are being wrapped up into the Lexmark BSD Roadshow series, a six-city venture that began in Read More

Upon graduating college, Jim Joyce was intrigued by what proved to be the onset of the information technology era. Sure, personal computers were years away from becoming mainstream, and the internet was just a glimmer in Al Gore’s eyes. But Joyce could spot a volcano that was Read More

When you’re in the office technology business, there’s always the threat of falling into a comfortable routine of sameness. Perhaps there’s an app to solve that, but for those employees who ply their trade at IT Products and Solutions, there’s Michael Cox, Read More

On Tuesday, Xerox announced it had reached a settlement in a lawsuit and proxy contest spearheaded by key shareholders Carl Icahn and Darwin Deason, which spelled the end for CEO Jeff Jacobson, Board Chairman Robert Keegan and five other incumbent board members. John Visentin Read More

As promised, we are rounding up our April State of the Industry report with a couple more OEM offerings that address the light-production printing space. Previously, we featured manufacturer options from Ricoh, Xerox and Canon. Be sure to check out our April issue for in-depth Read More

During the KYOCERA Innovate dealer meeting, held April 9-11 in not-so-sunny Orlando, FL (it rained much of the time), ENX Magazine was fortunate to carve out of a few minutes of valuable time from the schedule of Danielle Wolowitz, vice president of corporate marketing. Wolowitz Read More

The importance of teamwork and strategy behind constructing a winner made for an appropriate theme during the KYOCERA Innovate event, held April 9-11 at the Omni at ChampionsGate Hotel in Orlando, FL. The annual dealer meeting attracted more than 1,100 KYOCERA and Copystar Read More

Entering a new product offering is often fraught with potential pitfalls. The allure of net-new business comes with a caveat for competency. Building from the ground up takes a commitment of not only time and money, but consideration. How will this offering fare among my customer Read More

A lawsuit filed by one of the OEM’s shareholders alleges Jeff Jacobson, CEO of Xerox Corp., continued to seek a deal with Fujifilm despite being advised by Xerox’s board of directors to cease negotiations, according to a story in the Wall Street Journal. According to Read More

As part of our state of the industry report for April, we have assembled a number of the more popular printing devices that office technology dealerships can provide to their customer base. Manufacturers including Ricoh, Xerox and Canon have multiple offerings to fit the various Read More

It’s been a year since Xerox Corp. unveiled its most ambitious product launch in its century-plus existence with the release of the 29 ConnectKey-enabled AltaLink and VersaLink printers and multifunction devices. Xerox took to the road to promote its unprecedented product Read More