February 6, 2020

Money Equals Happiness: The Art of Maintaining Superstar Account Reps

We welcome February with this month’s state of the industry focus on finding and maintaining quality employees—long viewed as one of the most vexing challenges for not only the office dealer ecosystem but all businesses. As unemployment levels hover at historic lows across the
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M&A Roundup: Kyocera Acquires Quality Digital Office Technology; SOS-Sapphire Merge

This week saw a pair of transactions, one of which involves a manufacturer. Kyocera Document Solutions obtained Quality Digital Office Technology in Pennsylvania, while New York dealers Superior Office Systems and Sapphire Office Solutions agreed to merge. The relationship
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State of the Dealer Union: The Virtues of Moving to the Middle

Watching Tuesday night’s State of the Union address by President Trump, I was struck by the theater of the event. These addresses are always a major production, complete with guests who personify certain talking points the commander in chief wishes to emphasize. These citations
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New DoppelPaymer Ransomware Makes Money Off of You Whether You Pay the Ransom or Not

Taking a page from the Maze ransomware playbook, the creators of DoppelPaymer don’t just encrypt your data; they have found channels to sell it if you don’t pay up. Back in November, Maze ransomware became the first to publish a victim’s data if they didn’t pay the ransom,
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Ricoh Named a Worldwide Leader in High-Speed Inkjet in New IDC MarketScape Report

Exton, PA (Feb. 6, 2020) — Ricoh today announced that a new IDC MarketScape report names the company a worldwide leader in high-speed inkjet, citing Ricoh’s broad strengths, including technological innovation, attentiveness to customer feedback and a large install base. The
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Konica Minolta Leads in Brand Loyalty for 13th Consecutive Year

Ramsey, NJ (Feb. 6, 2020) — Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced today that it has again received first place in Brand Loyalty in the 2020 Brand Keys Customer Loyalty Engagement Index. This marks the thirteenth consecutive year that Konica
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DocuWare Group Revenues Climb to 54.8 Million Euros in 2019

New Windsor, NY (Feb. 4, 2020) – DocuWare, provider of cloud solutions for document management and workflow automation, announces its 2019 global results. The company achieved 54.8 million euro in total revenue – an overall growth of 17 percent over 2018. The most notable
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Lexmark Launches New Global Partner Program

Lexington, KY (Feb. 4, 2020) — Lexmark, a global imaging solutions leader, today announced the launch of Lexmark Connect, a new global partner program designed to empower Lexmark partners to reach new levels of success. Lexmark Connect provides all types of partners access to
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Business Enthusiasm Over Innovation and Emerging Tech Tempered by Cybersecurity and Workforce Concerns, New CompTIA Report Reveals

Downers Grove, IL (Feb. 4, 2020) – Organizations around the world identify innovation as a top business priority and are intrigued by the potential of emerging technologies, according to a new report from CompTIA, the leading trade association for the global information
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Static Control Announces Braendle and Conlon as Vice Presidents

Sanford, NC (Feb. 4, 2020) – Static Control has promoted two key executives into vice president positions in North America. Josh Braendle will serve as the vice president of business development and Scott Conlon will be vice president of U.S. sales. Braendle has more than 15
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Ricoh Awarded Document Management Solutions Agreement with Premier

Exton, PA (Feb. 4, 2020) – Premier, a health care improvement company, has signed a group purchasing agreement with Ricoh USA Inc. to create frameworks for streamlined, pre-negotiated, discounted document management solutions and other services. The new agreement lets Premier
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Lexmark Named a Leader in IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment

Lexington, KY (Feb. 5, 2020) — Lexmark, a global imaging solutions leader, today announced it has again been recognized as a Leader by leading IT market research and advisory firm IDC in its IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor
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Clover Imaging Announces Dates for Depot International 2020 Roadshow

Chicago (Feb. 5, 2020) — Clover Imaging Group is pleased to announce the upcoming training dates and locations for Depot International’s 2020 Roadshow. Depot International, Clover Imaging’s sister company, will present a series of training courses targeted towards providing
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