Kyocera

Your MFP Wants to be a Smartphone so Bad!

I’m sensing a bit of envy in the BLI office. Every time I glance over at the printer, I notice it glaring jealously at my iPhone. It’s pretty awkward, but I can sympathize (just don’t tell my phone). Just like a tiger can’t change its stripes, the printer cannot be my phone. But
Read More

Northern Exposure: Dean Johnson of Royal Business Systems on Servicing Office Technology in the 49th State

Earlier this year at the Kyocera dealer meeting in Las Vegas, I met Dean Johnson, service manager for Royal Business Systems in Anchorage, AK, one morning at breakfast. He had a wealth of stories about living in Alaska and the challenges of servicing office technology throughout
Read More

10 Take Homes from the Kyocera Dealer Meeting

If it’s April, it must be time for Kyocera’s annual dealer meeting. Just like April showers and spring flowers, Kyocera’s dealer meeting comes along just about the same time every year. Dealer meetings always tend to offer a sense of optimism and serve as a rallying cry for the
Read More

Between the Lines: Breakfast, But Not at Tiffany’s

If breakfast is the most important meal of the day, that’s doubly true at a dealer conference like last week’s Kyocera event at The Pallazzo in Las Vegas. At events like this you’re on the go from sun up to sun down and if you don’t get up early enough for breakfast, you miss out
Read More

Between the Lines: Customer Disservice

We all screw up. My most recent screw up was a minor one that only affected me, but as a journalist who interviews tons of office technology dealers who pride themselves on the service they provide to their customers, my screw up made me wish I was dealing with an office
Read More

Kyocera’s DMConnect Rounds Out its Suite of Document Management Applications

Last week Kyocera hosted a Webinar for the official launch of a new business application, DMConnect, which allows Kyocera MFPs to function as an on-ramp for capturing hardcopy documents and processing that data according to an organization’s specific requirements. With DMConnect,
Read More

Trends and Trendsetters of 2015

As another year begins it’s time to examine the trends that will impact the document imaging industry in 2015 and beyond, along with the trend setters who will be setting the pace in the coming year. To help identify those trends and trendsetters we contacted six industry
Read More

The Top 10 Stories of 2014

If it’s December, it must be time to look back over the past year and reminisce about the year’s Top 10 stories. As is often the case, some of these stories are big ones, some of them are not quite as big, and others are ongoing trends that continue to impact the office imaging
Read More

Kyocera Reaches New Heights with its Latest Cost Control and Security Applications

If you haven’t figured out by now that Kyocera is focused on business applications, then you haven’t been paying attention. Its latest apps, CentraQ PRO and CentraQ, were originally previewed in April at its dealer kickoff meeting, but not officially launched until Oct. 21. The
Read More

Between the Lines: Overcoming Obstacles to Innovation

A column in last Sunday’s New York Times Sunday Review section, “When Uber and Airbnb Meet the Real World,” hones in on the regulatory obstacles faced by tech start ups who are creating on demand apps for people who need something with people willing to do that job. Since we’re
Read More

Kyocera Document Solutions America Introduces New Applications to Help Organizations Gain Control Over Data and Printing Costs While Helping Employees Work More Efficiently and Securely

Kyocera CentraQ Pro and CentraQ offers secure job release; monitoring across networked Kyocera MFPs and Printers FAIRFIELD, N.J. – October 21, 2014 – KYOCERA Document Solutions America, one of the world’s leading document solutions companies, today announced the launch of
Read More

What’s Hot & What’s Not?

This week Mitch Taylor, sales manager for 4 Office Automation, Mississauga, Ontario, Canada, shares what’s hot and what’s not in his market. 4 Office sells Kyocera and Lexmark hardware as well as solutions such as Pcounter, PaperCut, and Equitrac. What’s hot? Taylor: The Kyocera
Read More

What’s Hot & What’s Not?

This week Dan Tero, president of Image Works of Oklahoma in Oklahoma City shares what’s hot and what’s not in his market. What’s hot? Tero: People scaling back from larger machines and going to A4s. We’re putting three or four of these 40-ppm machines like we saw at the Kyocera
Read More

10 Impressions from Kyocera’s FY15 Pan-American Dealer Meeting

If it’s early Spring it must s time for Kyocera Document Solutions America’s FY15 Pan-American Dealer Meeting.  This year’s event was held, where else but Las Vegas at The Venetian, one of my favorite hotels. Kyocera seems to work from a template with these events and deviate too
Read More