Between the Lines

Let’s get it on! Shades of Marvin Gaye there, but the deadline for us to receive your completed Elite Dealer nomination forms is September 1 and that date is fast approaching. I can see it clearly on my calendar. Over the years I’ve done my best to streamline the nomination form Read More

The title of this month’s column can almost be a title for a midnight horror movie. But that’s what we do in the publishing business as well as those in the conference session business—come up with catchy titles that take things to the extreme. The reality is, diversification has Read More

I interview and shoot the you know what with a lot of people in this industry, including Presidents & CEOs, sales managers and sales reps, service managers and service techs, marketing executives, and analysts and consultants. Should I be surprised when someone tells me they Read More

Last week I wrote about all the interviews I conduct over the course of a week. This week I’d like to share a couple of recent stand outs. The first took place back in June when I interviewed Craig Knouf, president of Imagine Solutions in Portland, OR, for the Dealer Spotlight in Read More

If you’ve been around this industry long enough you get to know people or you get to know names if not the actual person. That’s the way it’s been for me. One subset of the document imaging industry that’s always fascinated me is the sales consultants. Some I know personally, Read More

I interview hundreds of professionals from all segments of the document imaging industry every year. Some days I do as many as three or four interviews a day. Sometimes it’s only one. Rarely is it none. More often than not, these interviews are informative and insightful. An Read More

Who or what influenced you to travel down the career path where you reside today? I’m curious and invite you to share your influences with me and the readers of ENX/The Week in Imaging. I’ve written about the long circuitous route I traveled to get where I am before, but never Read More

We’ve all got crazy stories about co-workers, managers, and bosses. Some of those stories are funny others less so, but more often than not often worth sharing in a cathartic kind of way. I’ve worked for a few office trade magazines during my career, including a publication that Read More

I’ve been on a roll of late writing about Managed Services. Actually, my original intent was to write an article on “Managed Services Made Easy” for the July issue of ENX, however, once I completed all my interviews it was obvious to me, as is often the case, that I had more Read More

Let me start by giving credit where credit is due for the subject of this week’s column. A couple of weeks ago Larry Levine of Dealer Marketing Systems Tweeted a link to an Inc. magazine article titled “Will Your Tattoo Still Impact Your Interview?” That’s an interesting question Read More

There’s a myth being perpetuated across the document imaging industry in that there are riches to be made in Managed Services. Go to any BTA conference, most dealer meetings, or read online or print publications like this one and you can’t sit through more than 15 minutes of Read More

Just because it’s summer doesn’t mean it’s time to start slacking off. No way, no how. That’s not my style. I never met a deadline I couldn’t meet, summer, winter, spring or fall. Often, I prefer to meet those deadlines sooner rather than later. Admittedly, it’s not always easy Read More

My daughter graduates from high school next Wednesday. She’ll be taking a gap year spending August through next January as a teaching assistant at a private school for international students in Denmark. I hope it will be a positive experience and open the door to future Read More

If you’re involved in supplies in one way or another you should seriously consider joining us for our second Webinar with Actionable Intelligence’s Charlie Brewer on June 25 at 2 p.m. EST.  The topic is especially timely, “How Impending Lawsuits Will Impact the Supplies Market,” Read More

I’m starting on my interviews for an article for the August issue of ENX titled “Sales Strategies for the 21st Century” and would appreciate the input of a few good document imaging dealers or even some somewhat successful document imaging dealers. If you’ve got something to Read More