Features

Each year we ask our Elite Dealers to identify the biggest challenges facing their dealerships and to share their strategies for overcoming those challenges. Some of those challenges are unique Read More

You can’t tell the big winners in the document imaging dealer community without a scorecard, and throughout December we’re highlighting the big wins of the past 12 months from our 2015 Elite Read More

This is the time of year when we contact the key players in the document imaging industry—OEMs, software and solutions providers, and services and supplies providers—to find out their highlight Read More

It’s been about a month and a half since LMI Solutions acquired Parts Now, the value-added supplier of printer parts and related accessories. According to the press release issued on September Read More

If it’s not obvious to office technology dealers that IT services represent a huge opportunity and an opportunity that will enable them to remain relevant to their customers and potential Read More

Office technology resellers looking to increase the value their customers derive from their electronic assets through increased uptime have a few options they can turn to assist them in that Read More

In what some in the document imaging space consider an earth shattering announcement last week the news broke that Marco, Inc., a $200+ million dealership based in St. Cloud, MN, was acquired by Read More

Two weeks ago I traveled to Clearwater Beach, Florida for Square 9’s Encompass end user and reseller conference. The theme was “Changing the Direction of Your Business,” a fitting theme for Read More

It’s a new world and the old rules don’t always apply anymore when it comes to reaching new customers and retaining old ones. Social media is complementing and in some instances replacing Read More

Leave it to Lexmark to leave nothing on the table after last week’s press and analyst briefing in Lexington. If I’ve learned anything from attendance at past events it’s that Lexmark is adept at Read More

A near-perfect supplies management program ensures you’ll consistently hit your mark in providing your customers with timely supplies replenishment. It took me a while to find my stride in my Read More

In the year 2015, the words “digital age” may induce eye rolls, but the availability and ease in which we access information has become a huge part of our lives both in and out of the office. Read More