MPS

As we have seen during the course of conducting business, the sales cycle for MPS can be a bit more extensive in comparison to other products and services. Factoring in a pandemic, with its logistical workarounds and the need to coordinate with the proper departments internally Read More

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out of the chute running. Pour out the leftover eggnog and toss those goofy 2018 glasses Read More

Every business revolution has its genesis in the need to optimize efficiency, save money and enhance workflows. Well, to take it a step further from a managed print services point of view, a truly comprehensive program focuses on the continued optimization of document output and Read More

Watch out Managed Print Services (MPS), here comes Digitisation-as-a-Service (DaaS). I know, I know, is there such a thing as DaaS? Are we reusing or spinning an old story to create a new one? What about Printing-as-a-Service (PaaS), isn’t this more related to MPS? Or is Read More

Last August, I attended a panel discussion on MPS best practices at COMPtia’s ChannelCON. One question to the panel was about the most critical aspect of setting up clients who are new to MPS. Two panelists jumped on the question with the same answer — setting the client’s Read More

MPS has been around long enough to identify the many pitfalls that can prevent a dealer from being successful. Some of the pitfalls have been learned firsthand others by watching others fail. We asked successful MPS dealers and MPS advocates from the document imaging industry to Read More

Achilles‘ heel, noun – a fault or weakness despite overall strength In the early days of MPS, one of the biggest challenges resellers faced was the management of locally attached devices. Industry leaders offered many solutions to resolve the issue from right-sizing the Read More

Commoditization is the process by which goods with economic value and distinguishable attributes (uniqueness or brand) become simple, interchangeable, commodities in the eyes of the market or consumers. It is the movement of a market for that product from differentiated to Read More

More and more clients are realizing that technology is forcing them to do business differently. Large enterprise organizations are now competing against smaller businesses that they didn’t expect were capable of competing against them in the past. Many small to medium businesses Read More

A near-perfect supplies management program ensures you’ll consistently hit your mark in providing your customers with timely supplies replenishment. It took me a while to find my stride in my educational aspirations. In high school, I was always working hard to make the honor Read More

A small group of MPS industry participants recently got together for a “brussels sprout cook-off.” One member of the group offered her home as the venue because she had the best kitchen, and while she claimed she does not cook, I question why she has the gas Wolf stainless stove, Read More

It’s not about clipping the ticket on the hardware or the service. I feel empowered when my clients tell me they want to print less. As an independent industry consultant and advisor to end clients, I sit in a unique position. I don’t make an income from devices or Read More

MPS is still relevant today as many providers, but specifically many sales people within these varying providers, are still at different levels of capability or saying it a different way at different maturity levels. There must be an appreciation that within every provider Read More

Are all programs the same?   We don’t think so, and we need your help to assess their relative value and performance. Finding an independent, fair comparison of channel programs is almost impossible and has high value. Take the survey and lend your experience to the industry Read More

I keep hearing over and over again that MPS has become a commodity. I’ve been hearing it so much lately I’m starting to believe it. But what do others in the industry think? Earlier this week I asked Doug Johnson, senior vice president, Supplies Network, if MPS has become a Read More