Feature Articles

GreatAmerica and CEO Juice Announce Enhanced Integration for Office Equipment Dealers

GreatAmerica, in collaboration with CEO Juice, is pleased to announce the deployment of new enhancements to our existing integration for office equipment dealers using e-automate. These updates further automate contract setup, reduce manual work, and deliver real-time insights
Read More

Agentic AI Takes Center Stage at ECS: Seismic Business Shifts Loom

Keven Ellison’s depth of experience is such that he remembers a time before the internet. Perhaps the vice president of marketing at Advanced Imaging Solutions of Las Vegas may have even tapped away on a typewriter back in the day. But Ellison is not one to romanticize the past,
Read More

What Comes Next? Dealers Parse Out Future Visions for Enterprise Content Management

In recognition of the Milano Cortina Winter Olympic Games, the editors at ENX Magazine have captured a gold medal in the category of “too on the nose” for its question regarding what the future holds for enterprise content management (ECM). Yes, we’re ashamed, so we’ll take our
Read More

Doceo Launches Business Services Division, Expanding Capabilities in AI, Marketing, Print and Branded Merchandise

Doceo today announced the launch of its Business Services Division, a significant expansion of the company’s outsourced printing operations into a full-service business solutions offering. The new division brings four distinct practice areas to market, reinforcing Doceo’s
Read More

Print 2.0: Xerox Rolls Out New Global Print Go-to-Market Structure

Xerox today announced a redesigned global print go-to-market structure that unifies sales engagement, sharpens regional focus, and positions the company to reclaim market share and drive growth across key solution areas. This evolution reinforces the company’s commitment to
Read More

Hot Takes: Dealers Talk Keys to Getting the Jump on 2026 Success

This is the prime kickoff season for dealers across the country. They gather en masse at their headquarters or other venues to hash out their plans for success in the new year. These business pep rallies can be extravagant affairs that have been choreographed and well-rehearsed.
Read More

Triple Play: DOCUmation Acquires Document Solutions; ConnectWise and ARCOA Group Expand Via Deals

Each year, it seems more and more companies use the Executive Connection Summit (ECS) as a platform to reveal exciting news, and this year was no exception. In fact, two of the three transactions in this week’s M&A roundup came courtesy of ECS. ConnectWise beefed up its
Read More

So You Want to Offer ECM? Some Pointers From Our Dealer Panel

As we’ve observed countless times before, it’s easy for a media analyst/journalist to flatly declare that dealers need to diversify without having concrete data points to share. After all, considering the investments of time and finances, adding a new product or service can be a
Read More

Katun Announces Partnership with PEAC Solutions to Offer U.S. Dealers a Special Financing Program

Katun Corporation (Katun), a global leader in OEM-equivalent imaging supplies and provider of Arivia multifunction printers (MFPs), announced a new strategic partnership with PEAC Solutions to deliver industry-leading financing options to authorized Arivia dealerships across the
Read More

Happy Retirement: Barry Simon’s Datamax Career Built on Relationships

Barry Simon is well known for his signature phrase “The best is yet to be.” The president of Datamax, who recently announced his retirement, can take heart in knowing that his 45-year career was pretty special in its own right. The slew of testimonials on his LinkedIn post
Read More

Applied Innovation Acquires American Office Solutions, Expanding Its Michigan Footprint

Applied Innovation (“Applied”), a Michigan-based, family-owned provider of office technology and managed services, announced the acquisition of American Office Solutions (“AOS”), a trusted managed print services provider serving organizations throughout Michigan. Founded in 1969,
Read More

Enrique Lores Shocks HP with Exit, then Takes Helm of PayPal

In a prime example of a “didn’t see that coming” move, HP President and CEO Enrique Lores stepped down, swapping printers for payments in the process. After a six-year stint as the OEM’s top executive, Lores will take the CEO helm at transactional behemoth PayPal. He replaces
Read More

Missing Some Benefits: Help Clients Get the Most Mileage from ECM

The best way to turn revenue into recurring revenue and long-term engagements is to make sure that clients are getting the full value from enterprise content management (ECM). These current and prospective accounts are fully engaged in their own day-to-day business matters. They
Read More

Our Two Cents: Industry Pros Share Valuable Advice for 2026

One of the great things about our industry is the level of sharing and cooperation among its members. From associations to peer groups and organizations such as The Consortium, the dealer community has always been willing to provide input and advice on any topic. Most vendors to
Read More

Two-Minute Drill: Distribution Management Leverages HP Synergy to Break New Ground

When a company—whether it’s a dealer, distributor or other reseller—has forged a strong, mutually respected partnership with a manufacturer, it makes it so much easier to delve into a new category with that OEM. It’s that trust and track record that lessens the hesitation, and a
Read More