Business Profile

While Avision may not have the same brand recognition in the U.S. as other A3 and A4 MFP manufacturers, it would be incorrect to label them a newcomer. The Taiwan-based manufacturer, which has facilities in China, Germany, Brazil and the U.S. (as Avision Labs), has been in Read More

The IT department of any business is generally composed of staid, stoic personas—intellectuals who bury themselves in data repositories, staring down lines of code, acting as stewards for patches and software updates, and constantly rolling their eyes when job tickets float their Read More

You can take Nicola De Blasi at his word when he says MPS Monitor offers a singularly unique software solution that enables printers and managed print services (MPS) specialists to monitor customer print devices. After all, the company’s software solution stands guard over Read More

Roland Tolan might not be the first prospector to seek out a fortune in California. But it’s knowing where to look, as opposed to revisiting oft-trodden ground, which will ultimately spell the difference between striking gold and coming up empty. The COO and partner of United Read More

Not long ago, the phone rang in Luis Gonzalez’s office. The caller, who was from a cannabis company, found SalesScoreKeeper through a bit of internet research and was interested in Gonzalez’s sales commission processing tools. The prospect quickly rattled off what was needed from Read More

Ted Gruener has some really fond memories of 2019. The vice president of sales for Supplies Network proudly noted the company enjoyed a record year with explosive numbers that touched upon all its core offerings—supplies, equipment and services. The company opened three new Read More

In Orlando, Florida, there’s a magical place where the unimaginable is possible and dreams can become reality. Its customers always rave about the experience, and more likely than not, a huge smile crosses their face with almost child-like glee in the aftermath. Should they ever Read More

Imagine for a moment you’re a connoisseur of original artwork from 20th-century painters such as Pablo Picasso, Jackson Pollock and Frida Kahlo. You’re drawn to Picasso’s unique interpretations of subjects, Pollock’s “action painting” and the raw, powerful imagery depicted by Read More

Most readers can fondly recall their favorite comic panel from The Far Side, authored by the legendary and offbeat creator, Gary Larson. Aside from casting chickens and cows in various, hilariously ridiculous circumstances, Larson could also deliver poignant messages with a Read More

When it comes to office technology dealer clients, Laryssa Alexander can attest to one universal truth: once they have a solution that works for them, they’ll be a customer for life. And the president of the Field Service division at ECI Software Solutions appreciates and Read More

For years, the trade press, consultants, manufacturers and industry think tanks have preached to the office technology dealership masses. The message of their sermon? The need to offer the most-comprehensive menu of products and services to end users, extending beyond the MFP box Read More

Todd Hirshorn can feel your pain. The president and chief revenue officer of Miami-based RingByName may not be a household name in the office technology dealership realm. However, he’s aware of the challenges dealers face in finding that net-new revenue generator to bolster Read More

Attitudes toward new-build toner cartridges are changing slowly, but gradually. Christian Pepper can remember a time when he worked for a cartridge remanufacturer, and occasionally dealer clients would defect to the new-build side, lured by the siren song of decent quality and Read More

After 35 years in the industry, Bob Moore has learned several irrefutable truths. First, a provider is only as good as the people behind it, which includes employees, partners and suppliers. Second, no entity can last 40 years without adapting to changing technologies and Read More

In the world of toner cartridges, where new-builds and overseas competition continue to assert domination, one Illinois manufacturer has surfed against this tide for 23 years, providing imaging supplies that are 100 percent American made. And in a consumables landscape dominated Read More