May 27, 2019

The Service Department: Charting the Current Challenges and Preparing for the Future

I want you to think back in time, let’s say 35 years or so. You’re working for a typewriter company. The future looks rosy—typewriters are everywhere, and every company has a number of them, so demand for your service is steady. The future seems bright. An announcement is made by
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AI and IoT: Bridging Physical and Digital Worlds in the Workplace of the Future

The workplace of the future that we imagined at Konica Minolta is today becoming a reality. It’s a digitally connected environment in which personalization is enabled, collaboration is improved and data sharing and information management are automated. Konica Minolta is committed
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Manufacturers and Their Emerging Responses to Changes in Consumer Behavior

A combination of technology and workforce mobility underlie a decline in the number of pages printed. As the number of pages printed decline, printing devices with a much-lower cost of ownership are brought into play, thereby setting the scene for a shake-up in the distribution
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BLI Tested, Dealer Approved: LD Products Channel Partner Division Taking New-Builds to Next Level

Attitudes toward new-build toner cartridges are changing slowly, but gradually. Christian Pepper can remember a time when he worked for a cartridge remanufacturer, and occasionally dealer clients would defect to the new-build side, lured by the siren song of decent quality and
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Manufacturers Offer Glimpse at Current, Future Office Technology Platforms

There are a few takeaways to be garnered from polling industry manufacturers as to the state of their future office/smart office platforms. First, virtually all OEMs have some sort of program based around enhancing the connectivity of end users. This comes as the modern office
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UBEO Business Solutions’ Quest to Become Premier Player Fueled by Acquisitions, Value Proposition

Hailing from the great state of Texas, where the folks are known for living large, Jim Sheffield wants you to know that he doesn’t have any great designs on being the biggest office technology dealership in the country. But he does have his sights set on being the best. That
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