July 29, 2019

Xerox WC-3655/3615 & B405/B400 – Fuser Modules: Repairing and Rebuilding the Fusers for the WorkCentre 3655/3615, Phaser 3600 and VersaLink B405/B400

This issue, we’re exploring this specific set of machines due to the sheer volume of them sold in the field. They’re great for being compact, relatively quick (especially the 55 ppm 3655) and reliable. The knock against them is that they are not good for printing on envelopes.
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Reshaping the Office Products Industry: Delving into the Role of Technology in the Disruptor’s Path

The office products industry is ripe for channel agnostic disruption. But first, the technology platform that eliminates barriers in the current value proposition must be deployed. This will then become the trigger for a disruption that will start in the transaction-dependent
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“I Wish I Had…”—Selling a Business Presents Valuable Lessons

Having participated in hundreds of business sale and purchase transactions, I’ve had the unique opportunity to learn what dealers think as they reflect on the sale of their businesses. Human nature often compels people to doubt themselves and look back at the things that could or
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Service Analytics and Consulting Competencies Allow NEXERA to Address Next Era of Dealer Business

For years, the trade press, consultants, manufacturers and industry think tanks have preached to the office technology dealership masses. The message of their sermon? The need to offer the most-comprehensive menu of products and services to end users, extending beyond the MFP box
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Smart Office, Collaboration with Technology Heavyweights Keep Momentum Rolling for Marusic and Sharp

Mike Marusic makes no bones about it. The humble MFP was, is and always will be the key launching pad from which opportunities can abound for office technology dealerships. But that’s not to say the president and CEO of Sharp Imaging and Information Company of America (SIIC
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Third Generation of Family Leadership at Gordon Flesch Company Honors Past, Sets Sights on Future

Patrick Flesch remembers that special feeling he had while climbing into his car, fresh off his first copier sale of a $2,000 Sharp unit to a small construction company in Oak Brook, Illinois. That sense of satisfaction that accompanied closing the deal was more than enough to
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Uptick in M&A Deals Hasn’t Satisfied Insatiable Appetite for Buyers, Sellers

My, but what a difference a couple of years can make. Two years ago, we featured a number of major office technology dealership players in the merger and acquisition (M&A) space, and suffice it to say that the field of competitors has grown significantly in just the past 24
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Tale of the Tape: A Seller’s Guide to Leading Industry M&A Players

Gone are the days when consultants, pundits and industry observers needed to inform the masses that now is an optimal timeframe for interested office technology dealerships to explore cashing in on the asset they have (in some cases) spent a lifetime developing. That point has
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