Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists, cloud-based services, VoIP and conference room management solutions. To further the Read More

As a seasoned poker player, Tom Callinan has become well versed at calculating odds. Knowing when to muck your hand is at least as important as knowing when to go all in. It entails recognizing when your opponent has a strong hand or is bluffing. The ability to read people can Read More

Epson America Inc., a leading provider of high- performing printing solutions, today announced the expansion of its corporate inkjet line head printer portfolio with the WorkForce Enterprise WF-M20590 A3 multifunction network printer, delivering monochrome prints at 100 ISO pp Read More

Oftentimes, in life and in business, we become handcuffed by a lack of resources necessary to execute a job or task in proper fashion. That presents a quandary: Do you push forward and “make do” with what you have, or do you persist in obtaining the resources needed to get the Read More

Attitudes toward new-build toner cartridges are changing slowly, but gradually. Christian Pepper can remember a time when he worked for a cartridge remanufacturer, and occasionally dealer clients would defect to the new-build side, lured by the siren song of decent quality and Read More

There are a few takeaways to be garnered from polling industry manufacturers as to the state of their future office/smart office platforms. First, virtually all OEMs have some sort of program based around enhancing the connectivity of end users. This comes as the modern office Read More

Hailing from the great state of Texas, where the folks are known for living large, Jim Sheffield wants you to know that he doesn’t have any great designs on being the biggest office technology dealership in the country. But he does have his sights set on being the best. That Read More

As much as we’d like to say the next big thing for office technology dealers is something driven by artificial intelligence or tied together by the Internet of Things, the truth of the matter is that those are not nearly the most important aspects about tomorrow’s office or the Read More

Piece by piece, the future of Xerox Corp. continues to take shape. This week, the company announced that shareholders approved its proposal to adopt the merger agreement pursuant to which Xerox expects to implement a holding company reorganization. Read More

Debra Dellaposta is one of those executives who cringes at the thought of talking about herself. But when it comes to her customers, employees and her peers, Dellaposta is one of the more unfailing advocates, always searching for ways to improve the experience of dealing with Read More

There are few things as gratifying as taking on something in need of repair—a leaky faucet, a lawnmower that won’t start, a computer that’s operating slowly…even a baseball hitter who is pulling off the ball—and making it work properly again. That sense of accomplishment for a Read More

Last month, Nashville, Tennessee-based Novatech shocked the industry with the announcement that Founder and CEO Darren Metz was transitioning into the role of executive chairman, to be replaced by Dan Cooper, a 30-year industry veteran with tenures at Xerox’s Global Imaging Read More

On the heels of last week’s first-person account of ITEX 2019, we thought it would be productive to survey a few of the people who either attended, sat on a panel or both, to gauge their feelings as to the annual show’s effectiveness. Overall, ITEX 2019 received good marks, along Read More

There was a time in Wes McArtor’s life, when he was just starting BEI Services with Greg Moseley, that the business was consuming his world. After all, a new business—like a newborn child—tends to dominate one’s every thought and action, and all else tends to fall by the wayside. Read More

Between booth meetings and educational workshops, the agenda for ITEX 2019 provided many opportunities for those who are swift of feet and adroit at time management. Indeed, the opportunities to meet, learn and grow at the annual expo, which took place April 24-25 at the MGM Read More