OEMs, Platform Providers Outline How they Enable Dealers to Provide Data, Infrastructure Security

I’m going out on a limb to proclaim that the No. 1 industry buzz term for 2019 is partnerships. Sure, the year isn’t even 50 days old yet, but everywhere you read, businesses are extolling the virtues of partnerships as being essential to competing in today’s climate. The office
Read More

Teacher, Coach and Fortune Teller: The Myriad of IT Security Roles Dealers Must Encompass

Let’s be honest, managed IT can be a nuisance to end users, particularly when it comes to security considerations. They’re interested in doing business, not updating their passwords every three months. They may smile and nod politely when presented with safety precautions, but IT
Read More

The Freeman Co.’s Joseph Popolo Talks Strategy, Value of Live Events During EFI Connect 2019

When asked about the secret behind his success in business during EFI Connect 2019, Joseph Popolo, CEO of The Freeman Co., laid out four very fundamental tenets: hard work, dedication, loyalty…and marrying the chairman’s daughter. Give Popolo bonus points for honesty, but he’s
Read More

Supplies Network, HP Sponsor 2019 Ski For Hope to Support Cancer, Diabetes Research

There are some diseases and debilitations that are so pervasive, they have a penchant for touching the lives of virtually everyone. One would be hard pressed to find individuals whose lives haven’t been impacted by cancer and diabetes, either through their families, friends or
Read More

Bill Muir Ushers in New Chapter of EFI Story at Connect 2019

Las Vegas—As Electronics for Imaging (EFI) ushered in a new era during its 20th annual Connect conference in front of 900 guests at the Wynn Hotel here in Sin City, a familiar face in the industry was conspicuously absent from the presenting stage. Last summer, company CEO Guy
Read More

SMBs Not Immune From the Scourge of Malicious Activity, Ransomware Attacks

“It can’t happen to me,” the client says. “I’m just a $2 million-a-year operation with six employees.” Believing that cybercriminals have no interest in your under-the-radar establishment is fallacy number one. When a malicious infection takes place, the rally cry turns into “I
Read More

Breaking the Market Wide Open: Konica Minolta’s Latest Wide-Format Printer Sets a New Standard

Konica Minolta is certainly no stranger to the wide-format market. After all, the manufacturer’s Japanese parent sold inkjet print heads to wide-format OEMs in the United States, Europe and Asia for more than 15 years. Konica Minolta has enjoyed a relationship with KIP America
Read More

Magic of True MPS, Enhanced Resources through M&A Sets Stage for Newly-Christened ONNYX

The onyx stone is believed to carry special powers—the ability to protect its bearer during dangerous situations and ward off negativity consciously directed toward you. Black onyx is also the gemstone of choice for the 10th wedding anniversary. Perhaps someone felt the extra
Read More

No Pyramid Scheme: Bevy of IT Security Tools Enable Dealers to Protect Customer Castles

It was in 1943 that psychologist Abraham Maslow first put forth his hierarchy-of-needs pyramid detailing the requirements individuals must satisfy, starting with the most basics tools for survival, all the way up to self-actualization. Maslow argues that as each of these needs
Read More

Under Pressure: Keeping Pace with Innovation and the Impact of M&A Color the Future for Industry

As we put the wraps on our January state of the industry look at trends and predictions, we have a second round of “sleeper” trends, issues and variables that might not have an immediate impact on the industry during 2019, but have the potential for long-term consequences. Hiro
Read More

Ricoh Rolls Out Dynamic Workplace Intelligence Approach for New IM C Series MFPs

Wanting to provide more technology that is reflective of the needs of its customer base, Ricoh kicked off the unveiling of its new RICOH IM C series of MFPs last week with a special press and analyst event in New York City. But the true coming out party was held for the
Read More

Configuration Watchdog Feature Enhances Security Provisions for Xerox’s AltaLink Workplace Assistants

Xerox knows that the next best thing to having a junkyard dog stalking the perimeter of your AltaLink MFP, thus ensuring its security, is to have one built into the device…sans the mess and noise associated with an actual canine. The venerable manufacturer recently made software
Read More

Setting the Stage for 2019: Experts Offer their Views on Sleeper Trends

M&A, diversification, the onset of future office-type technologies, continued demand for A4 devices…these are but a few of the trends that have dominated the office technology dealership space in recent years and continue to have an impact in the way we do business going
Read More

Acquisition of Consolidated Copier Services Strengthens Novatech’s Position in Atlanta

For the third time in the last two years, Nashville-based Novatech has ratcheted up its standing in the Atlanta market via an acquisition by obtaining Consolidated Copier Services (CCS), based in McDonough, GA. The deal lifts Novatech into the $15 million sales range in that city
Read More

Dare to be Different: 2019 Offers Opportunity to Explore Uncharted Waters

When it comes to doing business, companies fall along the lines of three different mindsets. There are those who follow trends and others who ignore them, while there’s a third that prefers to set their own. OK, so you can make an argument that the second and third trends are
Read More