One of the elements of the Konica Minolta dealer conference, held in Newport Beach, CA, from March 4-6, was the solid array of products manufactured by the OEM and some offerings displayed in tandem with technology partners. We’ve selected a half-dozen points throughout the expo Read More

Rick Taylor will be the first person to tell you that he relishes competition. The president and CEO of Konica Minolta strolled the stage of the cavernous and intimidating Segerstrom Center for the Arts in Costa Mesa, CA, reminiscent of Titus holding court in the Roman Colosseum. Read More

It might be said that RJ Young’s recent acquisition of Automated Imaging Systems (AIS) was 15 years in the making, but only needed 30 days for completion. RJ Young President and CEO Chip Crunk had been discussing the possibility of acquiring the Monroe, LA-based dealership with Read More

How does a dealership like Kelley Imaging Systems of Kent, WA—or any dealer for that matter—employ sales reps that have some specialization in certain vertical markets, but can talk the talk of a given market space without having a majority of its business in any one or two Read More

I had the pleasure of attending the Konica Minolta event this week (which we’ll profile in next week’s newsletter).  A rash of recent trips got me to thinking about flying adventures. We’ve all had our shares of canceled, rescheduled and delayed flights, prompting headaches and Read More

As an industry, we spend a great deal of timing focusing on the tools and technology that help keep office technology dealers and their clients on the cutting edge of automation and workflow enhancements that enable them to thrive and prosper. But as any top executive will tell Read More

OK, so the calendar reads March 1, and I’m as ready for spring to arrive as the next fellow. But February always gets the short-shrift, and IT security is too important of a topic to abbreviate. So given this, gentle readers, we’re going to pretend it’s Feb. 29 and take one more Read More

Over the course of nearly 20 years, Guy Gecht has been the face of Silicon Valley technology heavyweight Electronics for Imaging (EFI). He has transformed and transmogrified the company from a single product line and OEM business model to a multifaceted digital provider. Along Read More

In conjunction with our state of the industry overview of vertical-driven solutions, we have assembled a sampling of manufacturer offerings that speak to specific markets, from health care and education to legal and manufacturing. These products only touch the tip of the vertical Read More

In the world of toner cartridges, where new-builds and overseas competition continue to assert domination, one Illinois manufacturer has surfed against this tide for 23 years, providing imaging supplies that are 100 percent American made. And in a consumables landscape dominated Read More

Darren Metz loves a good story. The CEO of Nashville, TN-based Novatech has heard many tales of companies he’s vetted as potential acquisitions for the 20-year-old dealership, which is set to soon eclipse the $100 million barrier for annual sales. M&A has become a brisk Read More

Just what exactly does it mean to serve a vertical market? It feels like we’ve had this conversation before, no? Maybe it seems that way, because one can swap out “vertical market” and exchange it for “managed service provider” or “managed IT services.” We hear the words in our Read More

Shinichi “Sam” Yoshida was honest and upfront with the press and analysts who gathered Feb. 11-12 at the Waterstone Resort & Marina in Boca Raton, FL, for the annual state of the Canon conference event. Canon’s story is a bit “boring,” because the global manufacturing leader Read More

Once upon a time, the pace of technology was measured in generations. Then it became decades. After the onset of the internet revolution and the iPhone, the measuring stick became five years, then three years. Now, ironically, looking beyond three years might cause one to be Read More

So while many industry observers were focusing on Xerox, waiting to hear about how the manufacturer will be transformed and perhaps garner the distinction of being the top news story of 2019, DEX Imaging was looking for someone to hold its proverbial beer. Last Friday’s Read More