Want a fun exercise? Try saying the words that comprise EBITDA as fast as you can, even just once. Earnings before interest, taxes, depreciation and amortization. By the second or third try, it sounds almost robotic. Perhaps it’s appropriate, because we’re talking about cold, Read More

Walk into Steve Gau’s office, and you might find a framed picture of John McCain on the wall. Gau is an unabashed fan of the late senator’s free-wheeling, maverick style. That conjures images of a nonconformist, an unconventional free-spirited individual. And that’s just Read More

In conjunction with this month’s state of the industry focus on mergers and acquisitions, we’d like to provide you with a look at the various stumbling blocks that can either stall or completely stymie a deal before the final contract is signed. Often times, the obvious sticking Read More

Back in the early 2000s, Judith Jarvis had reached a transition point in her life. The University of Redlands graduate had lost her job, and the financial situation cost Jarvis her car. Undaunted, Jarvis canvassed the employment landscape in search of positions that yielded a Read More

For years, the trade press, consultants, manufacturers and industry think tanks have preached to the office technology dealership masses. The message of their sermon? The need to offer the most-comprehensive menu of products and services to end users, extending beyond the MFP box Read More

Mike Marusic makes no bones about it. The humble MFP was, is and always will be the key launching pad from which opportunities can abound for office technology dealerships. But that’s not to say the president and CEO of Sharp Imaging and Information Company of America (SIIC Read More

Patrick Flesch remembers that special feeling he had while climbing into his car, fresh off his first copier sale of a $2,000 Sharp unit to a small construction company in Oak Brook, Illinois. That sense of satisfaction that accompanied closing the deal was more than enough to Read More

My, but what a difference a couple of years can make. Two years ago, we featured a number of major office technology dealership players in the merger and acquisition (M&A) space, and suffice it to say that the field of competitors has grown significantly in just the past 24 Read More

Gone are the days when consultants, pundits and industry observers needed to inform the masses that now is an optimal timeframe for interested office technology dealerships to explore cashing in on the asset they have (in some cases) spent a lifetime developing. That point has Read More

4L Technologies (which operates as Clover Technologies, the parent company of industry remanufacturer Clover Imaging Group), has hired advisors to evaluate strategic options after losing a pair of key customers while struggling with nearly $700 million of debt, according to Read More

Taking a very methodical approach to the rollout of its Workplace Hub, Konica Minolta welcomed about a dozen customers to its direct operations in Plymouth Meeting, Pennsylvania, on July 18 for an extended look into the manufacturer’s revolutionary IT offering. The hour-plus Read More

From discovery to implementation and client training, from setting expectations to delivering on promises, implementing workflow solutions calls upon the dealer, client and the software/hardware solutions provider to be in sync. Brad Yocum, market manager for Function4, Read More

After three years of trekking nearly 500 miles down the California coast, the fourth installment of Bike For Hope switches to the East Coast and the Blue Ridge Mountains in South Carolina from Aug. 18-22. Approximately 18 riders have signed on for the event, which originates at Read More

Thoughtful and analytical, Greg VanDeWalker is one of the most intelligent members of the office technology stratosphere. The senior vice president of IT channel and services for GreatAmerica Financial Services and Collabrance, VanDeWalker spends a good deal of time crunching Read More

OK, so you’ve sold a workflow solution to the client. That was the easy part. Now the nightmare can begin. Did we say nightmare? We meant to say implementation. When a project ushers in various departments within a client’s operations, it can sometimes lead to miscommunications, Read More