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In the most simplified of terms, a copier tech, like a physician, is tasked with discovering pain points and rectifying them. That’s about where the comparison ends. On the former count, there’s no give and take during the troubleshooting phase, just alert lights and error codes. Read More

Epson America Inc. announces the expansion of its Business Inkjet Supertank portfolio to include the WorkForce ST-C8090 Supertank color MFP, offering two years of ink guaranteed1 and a standard two-year limited warranty. The new ST-C8090 is engineered for high-volume printing up Read More

It appears that working from home causes employees to develop some very bad cyber habits, demonstrating that cybersecurity hygiene went from bad to worse mid-pandemic. We’d like to think we’re just as secure while working from home. But a new survey from 2FA vendor Yubico of Read More

In one of the most significant deals to hit the office technology sector in years in terms of the volume of facilities, DEX Imaging has obtained 10 direct dealer operations from Konica Minolta Business Solutions (KMBS). As part of the deal, 65 KMBS employees will join the ranks Read More

It’s been 25 years since Thomas Fimian brought his family to the United States from Switzerland. Ever since he was a child, Fimian hoped to one day own his own business, and in America, he saw the genesis of an opportunity to put those dreams into action. The choice wasn’t all Read More

Whoever was holding Dan Doyle Jr.’s proverbial beer has to be impressed, as is the rest of the office dealer industry, with DEX Imaging’s acquisition of 10 Konica Minolta direct branches this week. But a quality fireworks display wouldn’t be complete without a few surprises that Read More

Recently, Visual Edge Technology welcomed The Jillian Fund riders, the Patriots Pack, to XMC, a Visual Edge Technology Company in Memphis, Tennessee. “This wonderful Jillian event brought such fine people together for a few hours of fellowship and goodwill to drive awareness for Read More

While the dealer space has been somewhat quiet in recent months, a major manufacturer (Xerox) and leading software firm (Kofax) put the finishing touches on deals announced this week. In a move aimed at bolstering its presence in the U.S. SMB market, Xerox has acquired Document Read More

The first quarter of 2021, by all accounts, has been a bit of a snoozer in the office technology dealer space, particularly on the mergers and acquisitions (M&A) front. Sure, there was a spate of deals earlier in the year, and Konica Minolta garnered attention for divesting Read More

At 6-4 and 215 pounds, John-Austin Shepard had the perfect frame as a baseball relief pitcher. He boasted a mid-90s fastball and a slider, an ideal combination for a closer. In fact, Shepard fanned future New York Yankees star Aaron Judge twice in one game while playing in the Read More

Let me ask you a question, how far and how much have you grown in your sales life? Take a moment, grab a cup of coffee, sit down, and reflect…go back five years ago and then push to the present: Are you reaching greater heights in your sales life, now? Have you achieved most of Read More

The journey to the pandemic’s long goodbye received an added boost last week when President Biden symbolically removed his mask. If this in any way signifies that our long, international nightmare is almost over, then it is only appropriate to take the temperature of the Read More

In a career that spans more than 20 years, Pamela Feld has taken some twists and turns in the office dealer space, from supplies and service to IT and now cybersecurity. The CEO of Triumph Technology Group has reached two conclusions along the way: there is ample business to be Read More

Datamax Inc. President Barry Simon was recently featured in Rock City Digital’s “Best of the Best” initiative, an online series that spotlights influential business leaders in the Arkansas marketplace, and shares some of the “secrets” behind their success. In being included Read More

From social media and Search Engine Optimization (SEO) to email and Google Ads, there are many tools to help you get the word out about your dealership. Whether during the pandemic or now, as we’re coming out of it, one thing is constant: you can always reach prospects via email Read More