October 1, 2013

Subject: Ricoh Aficio 1035 Question: I am getting a laser alignment Error SC322. I took out the laser unit and cleaned the optics and the polygon disc. I also cleaned all connections to the board with QD electronic parts cleaner, including the ribbon cable. I still have the code. Read More

The only way to change the pickup rollers on these rear feed printers is to rotate the roller to the service position – which is only accessible through the secondary service mode. *Do not attempt to rotate the roller manually this would render the printer inoperable Some service Read More

Xerox® WorkCentre 7425, 7428, 7435 & 7525, 7530, 7535, 7545, 7556, & 7830, 7835, 7845, 7855 Last month we got started on the Tech Info for the Xerox® 7425 style.  We had a look at the fault code meanings, and how to reset some of the codes.  Now we’ll look at things like Read More

How You Can Move Up the Ladder by Creating a Culture of Success Look around your office. What is the average age of the middle and upper management employee? If the company where you work is privately owned, what is the age of the dealer principal(s)? For the next 16 years, baby Read More

Recruiting plays a major role in the development of an organization. A lot of time, resources, and money go into finding and identifying the perfect candidate for each position. Once the recruiting process is completed, you want to ensure that all your hard work pays off.  It is Read More

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Due to a motorcycle accident, I’m currently laid up with a fractured kneecap.  I’m still getting a lot of work done, but one of my key concerns is muscle atrophy.  Any time you’re off your feet, it’s easy to let your muscles stiffen and/or lose their strength.  I’ve been doing a Read More

When you’re a smaller office technology dealership at least in terms of revenues, you try harder. That’s the story of Jerry DiMartino, CEO of Quality Business Systems in Towson, MD. He founded his dealership in 2001 and has seen it grow to 35 employees. In addition to Kyocera and Read More

As summer came to a close, milestones were reached in two of the digital imaging industry’s mostly closely watched patent-infringement cases in the United States. First, the review period ended for orders issued in late June by the U.S. International Trade Commission (ITC) Read More

Any time, any place. That could very well be the mantra of the mobile workforce.  As growing numbers of businesses embrace mobility and the BYOD (Bring Your Own Device) trend, this is having an impact across the office technology landscape, from the R&D centers of the OEMs to Read More

Printer Essentials is a premier reseller of an extensive line of over 2000 compatible imaging supply products. These include laser printer and copier toner, inkjet cartridges, fax rolls, printer ribbon, fuser and maintenance kits, and most recently also offers projector bulbs. Read More

Embracing the Mobile Revolution by Scott Cullen Canon’s GEO Review Period Ends while Lexmark Looks for Yet Another Extension by Charles Brewer A Conversation with Jerry DiMartino of Quality Business Systems by Scott Cullen DON’T ATROPHY YOUR SELLING MUSCLES by Troy Harrison Scan Read More

When I first heard about LinkedIn I can remember that LinkedIn was a social site for professionals that would help you advance your career and help with finding new job opportunities. Personally, I enjoy using LinkedIn and I feel that LinkedIn is one of those invaluable resources Read More

Preton and SYNNEX Corporation Sign Distribution Agreement Oct. 1, 2013 – Preton, a provider of printing cost reduction software, has announced that the company has signed a distribution agreement with SYNNEX Corporation, a distributor of IT products and services. As part of Read More