Success in business is not always about coming up with new ideas for selling beyond-the-ordinary products and services. As we’ve seen over and over, it’s about reading the room that is your end-user client base and studying the markets you serve for potential offerings. You’re Read More

Loffler Companies, a $117 million dealer based in St. Louis Park, Minnesota, celebrated the opening of its new 151,000-square-foot headquarters on Louisiana Avenue with an open house and ribbon-cutting on April 13. The three-hour event, which included live music, food, drinks and Read More

It’s time that ancillary offerings get their just due as a primary talking point when dealer reps are discussing how they can provide additive solutions to their clients. But are we kidding ourselves? The term, by its definition, would suggest otherwise. Ancillary, as an Read More

Last week, Kyocera Document Solutions America announced it was retiring its Copystar brand. It had long been a sales division, offering Kyocera-manufactured devices under the Copystar flag. It will sail off into the sunset on June 30. During last year’s Kyocera REIMAGINE dealer Read More

Ordinarily, when office technology dealers are in the market for a vendor who can provide them with A3 or A4 units, there are numerous household names from which to choose. Oftentimes, the OEMs are known qualities with established track records in a given discipline. Industry Read More

In the end, it wasn’t about the money or fast-tracking a path to retirement. In fact, Jeff Elkin—the president of Baltimore-based Advance Business Systems—has no immediate plans to go south to a warmer climate and hit the links. But he wanted to ensure that customers and Read More

We have all taken stock of our professional mortality at one point or another. We’re not going to be in this business forever, and while we don’t have expiration dates stamped on our hind quarters, it is only logical to set the stage for a succession plan. After all, the Read More

Dan Strull didn’t mind sharing the transaction spotlight a couple of weeks ago when an unprecedented seven office dealer acquisitions were reported to the trade press. The deals represented some of the industry’s biggest brands, including Kelley Connect, Novatech and Flex Read More

As a supplement to this month’s State of the Industry report on ancillary products, we canvassed leading manufacturers to provide a sampling of non-MFP products that dealers may find instrumental in garnering more market share within their end-user accounts or as a stand-alone Read More

There’s a wonderful story to be heard, in Elliot Williams’ estimation, when it comes to Epson’s PrecisionCore Heat-Free Technology. But a small hiccup occurred around the time the manufacturer played host to InkBoldly—its inaugural business inkjet dealer conference—in early March Read More

Few things can bore Kevin Van Kannel more quickly than talking about transactional relationships, which are likely to elicit a yawn or an eye roll from the president of UTEC, the Ann Arbor, Michigan-based dealership he acquired in 2008. Van Kannel certainly comes off as an Read More

Give the dealer community a lot of credit. When diversifying into different aspects of the typical office environment, there are no limits as to where they might wander next. Sure, MFP and managed services still reign supreme as the chief cash cows, but if one was to peruse the Read More

It’s amazing to see the high degree of clickbait articles that are still floating around the internet. I’m sure most of us have succumbed to them, at one point or another, out of boredom or curiosity. But we can all see the telltale signs that indicate the poster is just fishing Read More

Epson America’s InkBoldly dealer conference came full circle during the Feb. 6-7 dealer conference in Huntington Beach, California. While it wasn’t the first major manufacturer conference to be held following the pandemic—Kyocera, Sharp, Konica Minolta and Brother, among others, Read More

The board of directors for Tokyo-based Toshiba Corporation announced Thursday that it has agreed to a buyout offer from the private equity firm Japan Industrial Partners (JIP) of roughly 2 trillion yen, or U.S.$15.3 billion, a move that would privatize the global manufacturing Read More