This month’s State of the Industry report takes on the issue of vertical markets and how dealers are able to leverage their segment knowledge, technology proficiency, software and manufacturer expertise to craft a product and solution package that can best serve the particular Read More

Former two-time Secretary of State Donald Rumsfeld once delivered a speech about the “unknown unknowns” in addressing Iraq and its purported link to weapons of mass destruction. The quote, confusing in its repetition yet stunningly logical, pointed out that “There are known Read More

Canon U.S.A. Inc., a leader in digital imaging solutions, announced the launch of six new models in the Arizona 1300 flatbed printer series, the 1340/1360/1380 GTF and 1340/1360/1380 XTF, featuring award-winning FLOW technology, an innovative zone-free vacuum system that makes Read More

When it comes to industry knowledge, Joe Reeves has few peers. The top executive of Smile Business Products in Sacramento, California, has logged 44 years in the industry and has forged solid relationships across the dealer and OEM stratosphere. So when Sharp pulled open the Read More

Katie Wagner’s professional career path had been set even before she obtained her degree from Western Michigan University. She was going to be a teacher. It was 2005, and it seems a lot of people had their hearts set on being educators, because the job market was decidedly thin. Read More

The board of directors for both Toshiba Tec and Ricoh have given the green light to a joint venture (JV) between the companies that will consolidate their manufacturing operations, with an estimated start time of mid-2024. Its formation will create the world’s largest MFP Read More

During the past few weeks, Terra Energy Services—a division of Access Control Devices Inc.—has announced the addition of several notable office technology dealerships that have signed on to become authorized reseller of electric vehicle (EV) products. While Terra Energy is not Read More

By his own admission, Thomas Chacko has never been one to focus on titles. Rather, it is his approach to tasks, projects and people—an unwavering resolve based on accountability, respect and dedication toward delivering on these responsibilities as part of a unit—that paints a Read More

Back in 2018, Epson America embarked on a plan to usher in a new California-based headquarters that would serve to unify the organization’s 650-odd team members and provide a technology briefing center that would properly showcase the full breadth of what the OEM has to offer—all Read More

In a quickly-convened webinar Wednesday with industry press and analysts, Konica Minolta Business Solutions (KMBS) President and CEO Sam Errigo provided an overview of the financial revisions released Tuesday by parent company Konica Minolta Inc. (KMI) that included a 105.6 Read More

Is there such a thing as trying to do too much? Sharp Imaging and Information Company of America used its April 18-21 national dealer meeting at Wynn Las Vegas to roll out a presentation of “hold my beer” proportions. One would imagine that during the development phase of Sharp’s Read More

Let’s be honest, the significance of the once-ubiquitous business card has diminished significantly in the last 20 years, as the Rolodex has given way to electronic alternatives. But don’t tell that to Alison Seltzner, the strategic accounts director for Konica Minolta Business Read More

It is with great pleasure that ENX Magazine reveals the list of 2023 Difference Makers. Earlier this year, we put out a nomination call to you, our readers, to help identify some of the best and brightest our industry has to offer. Because of your efforts, we have a roster of 60 Read More

There are a wealth of options to consider when it comes to ancillary products. VoIP, interactive whiteboards, pure water, physical security (including cameras and hardware), furniture and a laundry list of managed services. The question is, what is the right offering that will Read More

The 2023 Difference Makers of the Office Equipment Galaxy Well, awards season is almost over in the world of entertainment. All the Oscars and Golden Globes have been doled out for best actor, best actress and best picture—along with the more esoteric honors that recognize Read More