Stargel Office Solutions: Taking Care of Customers Through the Storm

Started in 1987 by President and owner Jack Stargel as a typewriter company, Stargel Office Solutions is now celebrating its 30th year in business as a complete office technology partner, servicing the Houston metro area with annual revenue around $21 million. Stargel Office
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Commonwealth Digital Office Solutions’ Secret to Success in Production Print

Commonwealth Digital Office Solutions began in 1977 in a little warehouse in Manassas, VA, with 1,250 square feet of space and no central heat or A/C—it was rough. Today they are exclusively a Konica Minolta dealer servicing the Washington-Baltimore metro area with a 35,000
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Staying Ahead of the Technology Curve—An Interview with ACT Group

When Cindi and Greg Gondek purchased Northeast Copy in 1999, they weren’t afraid to make big changes. Renaming the company as Advanced Copy Technologies, they shrunk down the geographic area they covered to improve their response time and serve their customers better. Since then,
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Waltz Business Solutions—Celebrating 125 Years of Family, Fun, and Success

Waltz Business Solutions has been around for a century and a quarter, so you know it must be doing something right. Frank Waltz founded the business back in 1892 selling primitive adding machines and typewriters, until James Jehn bought the business from Mr. Waltz’s daughters in
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Atlantic Tomorrow’s Office— What Success Looks Like

With roots dating back to the early 1960’s, Atlantic Tomorrow’s Office has seen it all. As “Atlantic Photocopier” it was one of the first copier dealerships in the United States. While the company has steadfastly maintained its commitment to a “customer first” business model, it
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Usherwood—Crafting a Legacy in Managed IT

Celebrating its 40th year in business, Usherwood Office Technology has come a long way. Charles Usherwood started at the New York Telephone Company straight out of high school, then on to the National Cash Register as a technician before opening Ontario Business Machines 40 miles
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Signs of the Times: Digital Charting the Digital Signage Market: A Conversation with Bill Melo of Toshiba America Business Solutions (TABS)

The document imaging industry business model is continuously evolving from a hardware and hardcopy orientation to the management of all types of content and information.  This change in landscape offers new opportunities to provide different kind of solutions and services to the
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MPS According to Distributors: What’s Changed and What’s Next

MPS According to Distributors: What’s Changed and What’s Next There was a time when venturing into MPS was like galloping into the Wild West.  Analysts extolled MPS as the new frontier and innovating dealers looked to MPS to revitalize their businesses to varying
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The Next Frontier: The DM / ECM Industry Roundtable

The office technology industry doesn’t look like it did 10 years ago. It used to be the letters to know were MFP and CPC. Then along came SaaS and MPS, and the industry shifted into a new dynamic, where the goal was no longer to sell boxes or pages, but to become a true business
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The State of the Copier Parts Industry

Last month we heard from the Laser Parts Industry on their current state of affairs. We’d like to continue the thread and learn more about the Copier Parts Industry, highlighting some of the differences as well as the similarities in the challenges and opportunities facing the
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OEM Green Solutions

Environmental Innovations that are Shaping the Future of the Industry Green—who would think such a simple word could end up carrying so much emotional, financial, and even political meaning? What might have started out as a life philosophy for some or as an advertising ploy for
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State of the Laser Parts Industry

Four Approaches to the Industry’s Greatest Challenges They say if you aren’t moving forward, you’re going backwards. Despite the challenges of the economy, the parts industry as a whole still thrives, due largely to the ingenuity of parts companies, who tackle head on the issues
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Tim Brien of Oki Data on the Future of MPS

This month at ENX, we get a chance to speak with OKI Data’s Tim Brien about MPS. We discuss practical tips on how to make MPS model work for your business, as well as tackle the larger issues of how MPS is changing with new technologies. Wherever you may be in the spectrum of MPS
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State of the Remanufacturing Industry

Round Table Discussion The wind is shifting, and as every good dealer knows, you need to be able to adapt if you want to stay ahead of the fleet. The remanufacturing industry has seen early on the benefits of reusing, and they’ve developed some of the best processes out there
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Lecciones Aprendidas de mi Tiempo en Latinoamérica

El Primer trabajo de Kevin DeYoung después de graduarse de la Universidad Estatal de Florida fue a en Burroughs Corporation (ahora Unisys), vendiendo de máquinas de fax. En 1986 fundó Ameritrend Corporation, que posteriormente fue comprada por Danka. Después, se convirtió en
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