December 27, 2016

Industry research shows that many companies don’t have a comprehensive automated sales process around how to manage their customer base. Implementing a base management strategy (BMS) starts with having a strategic plan aligned with your goals and objectives. You also need a clear Read More

Every day I talk to copier dealer principals and VP’s of sales about their marketing strategies. While dealers see the importance of online marketing with today’s buyer, every so often I hear the following when it comes to marketing: “I have a marketing department—it’s our sales Read More

It’s a long road from selling used office equipment from a garage in San Diego to becoming a successful Canon dealer with more than $10 million in revenue and 45 employees. That’s the story of company CEO David Mann and South Coast Copy Systems (SCCS). Now celebrating 20 years in Read More

Fear is the only thing that I can come up with that prevents businesses from continuing their once aggressive, most flexible, do what it takes, sales execution. I’ve heard it all, yet sometimes I can’t believe what I’m hearing. In the beginning of an engagement, I ask the Read More

Last August, Canon U.S.A. announced its One Canon initiative. Its goal was to get all of Canon’s internal groups serving the B2B market working together. For dealers, this means better and faster access to all of Canon’s products and services. Those B2B-focused entities include Read More

When Cindi and Greg Gondek purchased Northeast Copy in 1999, they weren’t afraid to make big changes. Renaming the company as Advanced Copy Technologies, they shrunk down the geographic area they covered to improve their response time and serve their customers better. Since then, Read More

As the printer industry continues to wrestle with overcapacity and declining print volumes, word came in 2016 of two major deals involving three key vendors. The deals promise to radically change the competitive landscape. In April, a consortium of Chinese investors announced Read More

To say that 2016 was an eventful year is an understatement. Within the industry, we saw mergers big and small change the competitive landscape. Economic trends and declining print volumes buffeted the major OEMs and the channel. And contentious politics raised uncertainty over Read More

Ramsey, NJ (December 27, 2016) – Konica Minolta Business Solutions U.S.A., Inc., is pleased to announce that the company’s bizhub MarketPlace has been honored with a prestigious Pick award for “Outstanding MFP App Ecosystem” from the analysts at Buyers Read More

Chicago, IL (December 27, 2016) – Clover Imaging Group (CIG) is proud to sponsor the upcoming 2016 Year in Review webinar hosted and presented by Actionable Intelligence, Inc. The webinar will discuss the office imaging industry’s most transformative year yet and what is to come Read More

Chicago, IL (December 27, 2016) – Clover Imaging Group (CIG) continues to grow its strategic executive team, adding two new industry innovators with a track record of creating high impact marketing solutions encompassing all facets of the industry from MPS to managed services to Read More

Melville, NY (December 27, 2016) – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the launch of the new PIXMA G-series MegaTank Printers; PIXMA G1200 MegaTank Single Function Printer, PIXMA G2200 MegaTank All-In-One Printer, PIXMA MegaTank G3200 Read More