Features

Visual Edge Rolls Out National Launch of Visual Edge IT Managed IT Services

Visual Edge Inc. announced the national launch of Visual Edge IT managed IT services as it successfully continues expanding its reach to a large cross-section of the business community with an
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RJ Young Announces Opening of New Memphis, Tennessee, Distribution Center

RJ Young, an industry-leading business technology solutions provider in the Southeast, recently opened its third distribution center in Memphis, Tennessee, to accommodate the company’s
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All Copy Products, Pacific Office Automation Acquire Konica Minolta Direct Branches

Last week, Konica Minolta revealed it was divesting a number of its direct branches to its dealer partners. And this week, Denver-based All Copy Products and Pacific Office Automation of
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Smooth Sailing: Ensuring the MPS Implementation Checks Off All Boxes

On the heels of last week’s look into how dealers took potential managed print services program implementation disasters, this week we’ve charted the measures dealers put into place to ensure the
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Golf, Laughs and More Golf: Longtime Sales Pro Paul Youngberg Remembered by Friends

Those members of the imaging industry who knew and loved Paul Youngberg have two things in common: the game of golf and humorous stories. Youngberg, 77, passed away on Feb. 11 while on a
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Hybrid Working: Getting it Right

I have always considered myself a well-organized person, someone who is quite adept at managing tasks around deadlines. Prior to the pandemic, however, I believed that this could only be possible
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Konica Minolta Sells Certain Sales Offices to Dealer Partners

Konica Business Solutions U.S.A. announced strategic changes to accelerate its business transformation and execute on its promise to deliver exceptional value creation for its customers and
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MPS Implementations: From Sweet to Sour, Dealers Chart Challenges, Lessons Learned

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster
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Two-Minute Drill: James Loffler Determined to Extend Legacy of Customer Service and Operational Success

Last week’s announcement that James Loffler would assume the mantle of president for Loffler Companies represented not so much a changing of the guard—after all, his father, Jim, remains at the
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Carsten Bruhn joins Ricoh North America as President and CEO

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described “global citizen,” Bruhn brings more than 20 years of experience from around the world.
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Recent Phishing Scams Managed to Bypass Email Security Filters

Researchers at Armorblox describe several recent phishing scams that managed to bypass email security filters. The first attempted to gain access to users’ Facebook accounts. “Recently, the
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What’s Next: Dealers Ponder Future Additions to their Product Lines

As we put the March State of the Industry theme of ancillary products and services to bed, we’ll conclude with a few thoughts from our dealer panel as to what their dealerships may be looking to
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