Features

Signs of Success: Jeff Gau Set the Target, and Marco Obliterated It

It may seem difficult to fathom, but there was a time, not all that long ago, that Marco was a mid-sized, Midwestern office technology dealership struggling from a profitability standpoint. In
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Pandemic’s Push: Has the Office Landscape Been Fundamentally Altered?

This month’s State of the Industry focus on the product audible—dealers tapping into new revenue streams through the addition of products and services—shines a spotlight on the larger question
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Blue Technologies Furthers Expansion, Opens Three New Branches

Cleveland-based Blue Technologies, one of the largest locally-owned office technology dealers in Ohio, is excited to announce that on the heels of celebrating its 25th anniversary, the dealership
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Revered Executive Jeff Gau to Retire as Marco CEO at End of March

CEO Jeff Gau has officially announced his retirement from Marco, the company he helped build into the preeminent empire among office technology dealerships across the United States. Gau, 62, will
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Datamax ‘All In’ in Fort Smith With Bull’s Office Systems Acquisition

As Datamax Inc. extends its footprint across the Natural State, a physical presence in the River Valley of Northwest Arkansas is a natural progression in its ongoing, strategic Growth Plus (+)
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Patrick Banno Named President and CEO, Sam Errigo Promoted to COO of Konica Minolta Business Solutions U.S.A.

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced on Tuesday leadership changes to support the company’s internal and customer-focused digital transformation strategy. The
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Vetting Game: Sourcing Equipment Beyond Office Space a Tricky Proposition

It’s no secret that one area office equipment dealers embarked upon not long into the pandemic shutdown was equipment and supplies that would help provide safety measures for those end-users who
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Officer Dealers Look Ahead to the Future of Technical Service

This week, we close out our February State of the Industry overview of technical service in the office equipment industry by asking the $50,000 question: where do we go from here? Clicks, market
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Two-Minute Drill: BTA Ushers Back In-Person Events with March’s Spring Break

The Business Technology Association has made the decision to move forward with next month’s live, in-person Spring Break event. After spending the better part of 12 months cooped up in their
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How to Evaluate an Office Technology Financing Provider

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Office technology providers rely on partners to help
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New Phishing Scam Uses Fake PPP Loans to Trick Victims into Giving Up Personal Information

Taking advantage of people’s need for financial assistance, these scammers pose as a bank offering “forgivable business loans to individuals impacted by the pandemic.” Nothing says lowlife more
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Down with the Silos: Cross-Department Integration, Goal Setting Benefit Tech Service

There is a less-heralded revolution that has rippled through the office equipment industry in recent years, one aimed at reducing frustration and miscommunication: tearing down the departmental
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