Features

The Digital Workplace is a Cybersecurity Disaster

New data reviewing how the 2020 shift to a remote workforce impacted organizational security shows all too well that since the pandemic onset, cybersecurity has become critically worse. We all
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Satisfied Customers: The Art of Maintaining MPS Accounts for the Long Haul

Business perpetuity is a beautiful thing. People, by nature, seem to gravitate toward developing long-term relationships with those entities they do business with, but it can be a fragile bond.
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Sneak Peek: A Few Interesting Facts About the 2021 Difference Maker Class

I’ve got to be honest with you, the last few weeks have been a bit of a grind. We put out the call for our annual Difference Maker issue, and in the last couple of weeks of the submission period,
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Visual Edge Rolls Out National Launch of Visual Edge IT Managed IT Services

Visual Edge Inc. announced the national launch of Visual Edge IT managed IT services as it successfully continues expanding its reach to a large cross-section of the business community with an
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RJ Young Announces Opening of New Memphis, Tennessee, Distribution Center

RJ Young, an industry-leading business technology solutions provider in the Southeast, recently opened its third distribution center in Memphis, Tennessee, to accommodate the company’s
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All Copy Products, Pacific Office Automation Acquire Konica Minolta Direct Branches

Last week, Konica Minolta revealed it was divesting a number of its direct branches to its dealer partners. And this week, Denver-based All Copy Products and Pacific Office Automation of
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Smooth Sailing: Ensuring the MPS Implementation Checks Off All Boxes

On the heels of last week’s look into how dealers took potential managed print services program implementation disasters, this week we’ve charted the measures dealers put into place to ensure the
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Golf, Laughs and More Golf: Longtime Sales Pro Paul Youngberg Remembered by Friends

Those members of the imaging industry who knew and loved Paul Youngberg have two things in common: the game of golf and humorous stories. Youngberg, 77, passed away on Feb. 11 while on a
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Hybrid Working: Getting it Right

I have always considered myself a well-organized person, someone who is quite adept at managing tasks around deadlines. Prior to the pandemic, however, I believed that this could only be possible
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Konica Minolta Sells Certain Sales Offices to Dealer Partners

Konica Business Solutions U.S.A. announced strategic changes to accelerate its business transformation and execute on its promise to deliver exceptional value creation for its customers and
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MPS Implementations: From Sweet to Sour, Dealers Chart Challenges, Lessons Learned

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster
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Two-Minute Drill: James Loffler Determined to Extend Legacy of Customer Service and Operational Success

Last week’s announcement that James Loffler would assume the mantle of president for Loffler Companies represented not so much a changing of the guard—after all, his father, Jim, remains at the
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