Features

Three Strategies to Keep Your Customer Base Intact

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. You’ve likely heard the following statistic: it costs
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Attention Sales Leaders: Are Your Salespeople Being Exposed as Empty Suits?

Sales professionals think before they act. They plan, prepare and practice as they build a foundation to success. They lead with intention and become the example. They are precise with their
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Our Industry’s Finest: Announcing the 2021 ENX Magazine Difference Makers

We are proud to present to you the 2021 Difference Makers honor roll, individuals who were chosen based upon nominations submitted from our readership during the preceding months. All 84
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The Patriots Pack to Embark on 5K Trip in Support of The Jillian Fund, Veterans

Members of the Patriots Pack will take to the road beginning May 15 for its annual journey to support The Jillian Fund and help raise awareness for veterans. The trip, which kicks off in
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Two-Minute Drill: HP Execs Talk A3 Market Initiatives, Managed Print Cloud Services

The April issue of ENX Magazine was brimming with information regarding managed print services and a pair of manufacturer pieces. One such article looked at HP’s Amplify Partner Program and
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Xerox Acquires Groupe CT, Expanding North America Reach in SMB Market

Xerox has acquired Groupe CT, a leading independent document management provider in Eastern Canada. Terms of the transaction were not disclosed. “We’re continuing to grow our presence
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Selling MPS During a Pandemic: The Pressures on Business as Usual

As we have seen during the course of conducting business, the sales cycle for MPS can be a bit more extensive in comparison to other products and services. Factoring in a pandemic, with its
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Canon Unveils MAXIFY SoHo Devices, PIXMA All-in-One and Photo Printer Solutions

Looking to leverage the changing needs of the work environment, and taking into account data provided by Gartner that estimates 80% of company leaders plan to allow employees to work remotely at
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Novatech, a Nationwide Technology Company, Opens New Virginia Beach Office

Novatech Inc. announced it has opened a Virginia Beach location that will serve as its sales office, product warehouse and client support facility for the Commonwealth of Virginia, while
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The Digital Workplace is a Cybersecurity Disaster

New data reviewing how the 2020 shift to a remote workforce impacted organizational security shows all too well that since the pandemic onset, cybersecurity has become critically worse. We all
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Satisfied Customers: The Art of Maintaining MPS Accounts for the Long Haul

Business perpetuity is a beautiful thing. People, by nature, seem to gravitate toward developing long-term relationships with those entities they do business with, but it can be a fragile bond.
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Sneak Peek: A Few Interesting Facts About the 2021 Difference Maker Class

I’ve got to be honest with you, the last few weeks have been a bit of a grind. We put out the call for our annual Difference Maker issue, and in the last couple of weeks of the submission period,
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