Features

Interest in AI has Spiked in Business Community, but Investment Dollars are Lacking

Artificial intelligence (AI) has taken on a conspicuous role in 2025 society, with ardent enthusiasts and casual observers alike intrigued by the possibilities it offers. There is a healthy fear
Read More

Spreading the Gospel of Thermal Printing is a Passion for Toshiba Difference Maker Marc Theaman

Marc Theaman is an evangelist, prospector and a salesperson, all wrapped into one tidy package. Theaman, the director of business development for label and receipt printers at Toshiba America
Read More

Pulse Technology Marks 70th Anniversary with Reception at Illinois Headquarters

Much has changed since Pulse Technology first opened its doors under the name Des Plaines Office Equipment 70 years ago. New houses at that time cost under $11,000, Dwight Eisenhower was
Read More

Kyocera Launches EvolutionNext Series of 10 Cloud-Ready A3 Color and Black-and-White MFPs

Kyocera Document Solutions America, Inc., one of the world’s leading document solutions companies, has launched a series of 10 cloud-ready A3 MFPs, comprising six color models and four in Black
Read More

M&A Roundup: Atlantic Addition Deepens Data and AI Capabilities; Kelly Office Solutions Taps Raleigh/Durham Area Again

School may be letting out for the year, but M&A class is still in session following a pair of deals this week. Atlantic Tomorrow’s Office shook the Big Apple by obtaining Interloop, while
Read More

Fraser Difference Maker Melissa Confalone Shares Memorable Moments

The most memorable moment in the career of Melissa Confalone was so gratifying and impactful, she would one day take advantage of the opportunity to pay it forward. It was equally special the
Read More

Talking Generative AI: Dealers Add Insights to its Internal and Client Use

As we all know, “The Godfather” saga teaches us many lessons, from “leave the gun, take the cannoli” to never drive to a toll booth in a violent rage while seeking revenge. To that
Read More

OEM Partnership: Ricoh to Sell Brother A4 Products

Ricoh USA Inc. (Ricoh) and Brother International Corporation-USA (Brother) announced Wednesday that the companies have entered into a strategic alliance in the U.S. that jointly provides a
Read More

AI Phobic: Fear of the Unknown Adds Drag on Acceptance Rate for Dealers, Clients

Those of a certain age can chuckle at the thought of older people struggling with technology. Remember grandmom trying to use a television remote for the first time? Or that time when your father
Read More

Graffen Deal Keeps M&A Motor Revving for Doceo

Timing, opportunity and fit. These are three strategic criteria driving Doceo’s acquisition strategy for the balance of 2025. But perhaps ‘accelerated’ is the adjective that best describes CEO
Read More

Boost of Confidence Pushed eGoldFax Difference Maker RJ Shephard Toward Greatness

If it can be said that confidence comes with experience, perhaps validation is an optimal place holder for the new and unproven. And for those brave enough to become salespeople, there’s a mental
Read More

Coordinated Business Systems Captures BBB 2025 Torch Award for Ethics

The Better Business Bureau Serving Minnesota and North Dakota named Coordinated Business Systems of Burnsville, Minnesota, as the winner of the 2025 Torch Award for Ethics for firms with 100 or
Read More