Channel Insight

There’s no denying that Xerox’s Global Partner Summit in March carried a bit of added excitement, given the manufacturer’s previously announced acquisition of A4 specialist Lexmark. During a period when a number of OEMs have hammered out partnership agreements of varying flavors, Read More

Upon becoming director of the commercial channel at Epson America in April 2023, it didn’t take Juan Carlos Castillo long to understand and appreciate the office technology industry’s growth challenge. But when it comes to the manufacturer and its PrecisionCore technology, Read More

If there’s one thing Jim Coriddi abhors, it’s the thought of his company falling behind the curve. But the chief dealer officer, U.S. dealer division for Ricoh USA doesn’t have to worry about the manufacturer becoming complacent from a market or technology standpoint. Not to Read More

One of the chief obstacles for any newcomer to the A3 MFP stage is developing a reputation for high-quality products and unparalleled service—basically akin to telling a tree cutting it needs to become a mighty oak ASAP. It doesn’t happen overnight, and in some circumstances, not Read More

When Keypoint Intelligence (KPI), a global solutions, testing and research entity, went shopping for a new leader in 2021, it found in Anthony Sci an intelligent and thoughtful executive with a multitude of experience in both the office technology dealer and manufacturer realms. Read More

If the office technology industry was a romance novel set in 17th-century England, Kyocera Document Solutions America (KDA) would never be considered the rakehell. The OEM simply doesn’t have a scoundrel-esque bone in its body. The company is consistent, dependable and Read More

It’s been nearly 100 years since Chester Carlson invented electrophotography, a process later dubbed Xerography. Carlson, a patent attorney, found a technology partner in The Haloid Company, a photo paper manufacturer and the forerunner to Xerox Corp. But it took more than 20 Read More

It’s been nearly 100 years since Chester Carlson invented electrophotography, a process later dubbed Xerography. Carlson, a patent attorney, found a technology partner in The Haloid Company, a photo paper manufacturer and the forerunner to Xerox Corp. But it took more than 20 Read More

Clark Bugg has a secret, but he’s not going to tell you what it is, so don’t even bother asking. The vice president of North America channel sales at Lexmark was recently promoted, and one doesn’t earn stripes by spilling the beans. Hell, he even swore the press/analyst crew to Read More

It’s been said that when times are tough, that’s when one learns who their true friends are and, conversely, which ones are only fair-weather pals. When the pandemic and its related business disruptions visited Konica Minolta Business Solutions in a most-unkind fashion, it didn’t Read More

It’s sometimes dangerous to get caught up in prevailing theories, especially as they pertain to the office technology space. Larry White, for one, eschews the talk surrounding the demise, current or pending, of print. The president and CEO of Toshiba America Business Solutions Read More

At the end of August, Ninestar Corporation and eight of its subsidiaries filed suit in the United States Court of International Trade (CIT) against a group of U.S. governmental agencies and administrators. The plaintiffs, all based in Zhuhai, China, accuse the defendants of Read More

Two years after the COVID-induced market collapse, the copier and printer industries continued to recover in fiscal year 2022. At Actionable Intelligence, the leading source of news and analysis for the home and office printer and copier industries, we saw product availability Read More

Referring to GreatAmerica Financial Services as a leasing company is similar to calling Disney World a theme park: technically, it’s correct, but there’s quite a bit more at play that helps define both. Yes, GreatAmerica is a leading finance arm to the office technology end-user Read More

One could say that Mike Marusic, the president and CEO of Sharp Imaging and Information Company of America, revealed a devious side of himself during June’s national dealer meeting (NDM) at the Wynn Las Vegas. Yet, he expressed amazement that the company’s top-secret plans to Read More