Channel Insight

When he was looking toward the next stage of his professional career, Joe Contreras saw in Epson a value proposition that was different, meaningful and exciting. Having spent a lion’s share of his career on the toner side, the inkjet proposition certainly applied to all three Read More

Over the course of nearly 20 years, Guy Gecht has been the face of Silicon Valley technology heavyweight Electronics for Imaging (EFI). He has transformed and transmogrified the company from a single product line and OEM business model to a multifaceted digital provider. Along Read More

Konica Minolta is certainly no stranger to the wide-format market. After all, the manufacturer’s Japanese parent sold inkjet print heads to wide-format OEMs in the United States, Europe and Asia for more than 15 years. Konica Minolta has enjoyed a relationship with KIP America Read More

The gambling capital of the world was a fitting venue for Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS) to host their sixth annual LEAD (Learn, Engage, Act and Deliver) Conference in September, for the venerable manufacturer did not hedge Read More

There are a slew of reasons Brother International Corporation has to ignore the BTA channel, given its unofficial status as a mature space that’s facing continual decreases in the volume of pages printed. Yet the century-old manufacturer—perhaps best known for its line of Read More

Laura Blackmer is nothing if not practical. The senior vice president of Dealer Sales for Konica Minolta Business Solutions, who recently celebrated her six-month anniversary with the manufacturer, employs a laser focus on an objective that is simple, yet challenging. Blackmer Read More

That the past year has been challenging to Ricoh Company is an understatement. The Tokyo-based OEM registered a $1.6 billion loss for the fiscal year ending March 31, 2018, which was largely a factor of the goodwill impairment of its North American business. Well before the Read More

HP’s acquisition of Samsung’s Print business was completed in November 2017 and the shape and direction of HP’s entry into the A3 space is becoming clearer. HP executives made their goal clear from the outset: the Palo Alto, CA-based OEM was keen on taking a big chunk out of the Read More

Todd Croteau does not claim to have all the answers. But the president of All Covered, the IT services division of Konica Minolta, is heartened by the knowledge that with more than 800 engineers in 35 locations across the United States, the answer to any IT-related issue—no Read More

Around the time Eric Smith joined Impression Products, the family-owned business founded by his father, Walter, one of the Charleston, WV-based firm’s biggest moves was becoming a Lexmark-authorized supplier of toner cartridges. In fact, Impression Products also offered OEM Read More

Anyone who thinks the last 18-24 months have been uneventful for Lexmark International obviously has not been paying attention. The whirlwind of activity taking place with the manufacturer and provider of multifunction devices, supplies and accessories, MPS, solutions and Read More

When the term artificial intelligence is bandied about, it conjures images of free-moving robots taking the place of humans, summoning the need for actor Will Smith to save the day. OK, so maybe Hollywood has the penchant for embellishing reality, but AI and the Internet of Read More

Known for its reputation as a dealer-centric organization, KYOCERA Document Solutions America (KDA) continues to ride a wave of success, as evidenced by its eighth consecutive year of growth. Much of that success is directly attributed to its Total Document Solutions (TDS) Read More

It stands to reason that if one wants to still look good at the age of 110, it takes more than a little cosmetic surgery to make it reality. For the Xerox Corporation, it began with January’s separation into two companies: Conduent, a business process outsourcing company, and Read More

It’s been said that the SMB office environment is the last great, untapped frontier that inkjet printing has yet to conquer. But now that inkjet is beginning to infiltrate the BTA channel, courtesy of new product introductions from both Epson America and HP, it will be Read More