Channel Insight

While variously attributed to sources including the late ex-Beatle John Lennon and writer/cartoonist Allen Saunders, the phrase, “Life is what happens to us while we are making other plans” came into full view this spring. In this case, “The best-laid plans of mice and men oft go Read More

The pace at which acquisition talks between Xerox and HP are proceeding is nothing short of dizzying. The give-and-take banter between Xerox CEO John Visentin and his HP counterpart, Enrique Lores, along with the many players behind the scenes (including investor Carl Icahn, who Read More

Technology in and of itself is not an elixir to successful business. If it doesn’t address how end-users interface with technology and the manner in which they expect it to facilitate their processes, then technology becomes that shiny object that carries a hefty price tag but Read More

“Everything under heaven is in utter chaos; the situation is excellent.” – Mao Zedong If Jim Cerkleski assembled an old-fashioned scrapbook that covered the gamut of everything that transpired during 2019 with Clover Imaging Group (Clover Imaging) and its former parent company, Read More

Ever since taking the helm as president and CEO of Kyocera Document Solutions America in the summer of 2018, Oscar Sanchez has embraced the changes that are afoot within the industry. Change has been an active agent within the walls of Kyocera itself, with Sanchez bringing aboard Read More

It was an eventful summer for Ricoh. It started off with the announcement that the company had acquired content services software specialist DocuWare, and continued with two new facilities opening on the east coast—including a new U.S. headquarters—that will update and modernize Read More

Mike Marusic makes no bones about it. The humble MFP was, is and always will be the key launching pad from which opportunities can abound for office technology dealerships. But that’s not to say the president and CEO of Sharp Imaging and Information Company of America (SIIC Read More

When he was looking toward the next stage of his professional career, Joe Contreras saw in Epson a value proposition that was different, meaningful and exciting. Having spent a lion’s share of his career on the toner side, the inkjet proposition certainly applied to all three Read More

Over the course of nearly 20 years, Guy Gecht has been the face of Silicon Valley technology heavyweight Electronics for Imaging (EFI). He has transformed and transmogrified the company from a single product line and OEM business model to a multifaceted digital provider. Along Read More

Konica Minolta is certainly no stranger to the wide-format market. After all, the manufacturer’s Japanese parent sold inkjet print heads to wide-format OEMs in the United States, Europe and Asia for more than 15 years. Konica Minolta has enjoyed a relationship with KIP America Read More

The gambling capital of the world was a fitting venue for Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS) to host their sixth annual LEAD (Learn, Engage, Act and Deliver) Conference in September, for the venerable manufacturer did not hedge Read More

There are a slew of reasons Brother International Corporation has to ignore the BTA channel, given its unofficial status as a mature space that’s facing continual decreases in the volume of pages printed. Yet the century-old manufacturer—perhaps best known for its line of Read More

Laura Blackmer is nothing if not practical. The senior vice president of Dealer Sales for Konica Minolta Business Solutions, who recently celebrated her six-month anniversary with the manufacturer, employs a laser focus on an objective that is simple, yet challenging. Blackmer Read More

That the past year has been challenging to Ricoh Company is an understatement. The Tokyo-based OEM registered a $1.6 billion loss for the fiscal year ending March 31, 2018, which was largely a factor of the goodwill impairment of its North American business. Well before the Read More

HP’s acquisition of Samsung’s Print business was completed in November 2017 and the shape and direction of HP’s entry into the A3 space is becoming clearer. HP executives made their goal clear from the outset: the Palo Alto, CA-based OEM was keen on taking a big chunk out of the Read More