Attention, dealers. Who wears the decision-making pants in your family of customers? Obviously, it varies depending on the product or service offering. On the subject of managed print services (MPS), many will point toward the chief financial officer. If the value proposition Read More

As the calendar turns toward the final quarter of what has been an exciting 2018 on a number of different levels, we encourage you to check out our extensive coverage of MPS in the September issue of ENX Magazine. The issue is crammed with MPS talking points—five stories Read More

Smart business practices are a lot like Novocain. Give them a little time…despite some initial pain, they’ll always work. The Gordon Flesch Co. (GFC) was founded in 1956, and many of the founding principles of the firm and its business practices have enabled it to thrive still Read More

In the 1998 film “Rounders,” the protagonist struggles between committing his full attention to law school while trying to hide from his true passion, which is playing poker for a living. In a pivotal scene, one of his law professors relates a similar choice between becoming a Read More

To the cloud or not to the cloud; that is the question. With all due respect to Hamlet, the answer is anything but simple. Nor is the journey’s end permanent. As we wrap up our August look at everything-as-a-service (XaaS) and the journey to the cloud, we take a look at some of Read More

As part of this month’s state of the industry report on managed print services (MPS), we’ll take a look at what factors are preventing dealers from delivering on a true MPS proposition. Honestly, we’re positive, glass-half-full editors by nature, and we don’t like to dwell on the Read More

Few terms are sexier in today’s business world than “organic growth.” Likewise, few others are harder to achieve. This holds true in today’s office technology dealership channel, where the stagnating demand for MFPs and copiers has pushed dealers toward managed print and IT. Not Read More

Don’t let Joe Reeves fool you. The CEO of Sacramento, CA-based Smile Business Products may have whipped up a creative acronym for the name (Super, Magnificent, Intelligent, Loyal Employees). But the concept of the dealership—born during the dotcom explosion of 1997—truly emanates Read More

Among the office technology dealer community, the subject of managed print services (MPS) is a well-visited discipline. For years now, we have been duly informed on the merits of MPS and the laundry list of reasons to provide a comprehensive offering that goes a long way toward Read More

In an ideal business world, one’s daily agenda consists of a carefully cultivated list of to-do items that, when attacked, produces an array of desired outcomes. But the reality of a given day tends to deviate from one’s plans, and becoming sidetracked by random requests or Read More

Gary Willert will be the first to admit that LMI Solutions has faced its share of challenges in recent years. But the CEO of LMI Solutions firmly believes his business has found in Turnspire Capital Partners the right fit to make it a competitive force in the North American Read More

In the August issue of ENX Magazine, the State of the Industry profile explored offering everything-as-a-service (XaaS). In the same article, Steve Gau alluded to the fact that Marco has been testing a monthly subscription-based billing system for printing devices on a small Read More

When it comes to the latest generation of workers who are currently entering our ranks, there are two elements at play in the assimilation process. There’s the acknowledgment that the millennial generation is fundamentally different than the Generation X and baby boomer sets that Read More

Jason Habbal has a pretty good idea of the value that hard work and dedication can provide. Having watched his father, Fred, toil for hours upon hours to grow Vision Office Systems (VOS) of Charlotte, NC, from a concept at the kitchen table to a resounding success within a Read More

The African proverb “It takes a village to raise a child” has the ability to take root, in its philosophy, with the everything-as-a-service movement as it applies to the office technology universe. After all, it requires more than just one or two of the industry’s largest Read More