On the Road: ITEX 2018, the Family Reunion of the Office Technology Channel

When bouncing along the road, attending the multitude of manufacturer-hosted dealer events, you’re bound to bump into a multitude of familiar faces. But for dealers to truly get the full, unabridged diet of manufacturers, suppliers and purveyors of office technology in an
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Persistence and a Desire for Knowledge Propel Difference Maker Ray Belanger

When it comes to being selfless, one would be hard-pressed to find a more shining example than Ray Belanger. Kind and unassuming, the president of Rockland, MA-based Bay Copy would rather tout the performances of his team members as opposed to seeking the limelight for himsel
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Vendors Chart the Qualities of High-Impact Enterprise Content Management Platforms

Let’s face it, we’re a society of complainers. Those of us who are old enough to recall the days before cable television (note to Millennials: yes, also before the days of Netflix and streaming content) remember having three or four VHF television stations (ABC, NBC, CBS, PBS)
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California Dream: Steep Growth Pattern Enables Image Source to Dominate West Coast

Brad Craft is a people person. It only takes a few minutes of chatting with the president of San Bernardino, CA-based Image Source to learn just how much he values the relationships he’s established during his company’s 30-year history, many of whom have helped the company
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PayStation Series Extends ITC Systems’ Mastery of Self-Service Printing and Copying to Libraries, Universities and Beyond

In a sense, Toronto-based ITC Systems hasn’t fundamentally changed the mission of its core offering of providing Integrated Transaction Control Systems (hence the name) since its 1989 founding. But as company President Campbell Richardson happily notes, the technology level has
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Replacing Processes, Not People: ECM Drives Positive Change

The need to reconcile change, especially when it is thrust upon us, is a difficult one. When we are the agents of that change, it can be more tolerable. But when we’re not calling the shots ourselves, accepting change can be a threatening, and sometimes frightening, proposition.
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Two-Minute Drill: Uni-Copy Technologies a Recent Addition to KYOCERA/Copystar Stable of Dealers

During a lunch break at the KYOCERA Innovate 2018 conference held in Orlando, FL, last month, ENX Magazine had the opportunity to chat with Eddy Mikulenka, president and CEO of Metairie, LA-based Uni-Copy Technologies. Founded in 1984, Mikulenka’s dealership recently became a
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Difference Maker Chelsey Bode Finds Office Technology Space to be a Greener Pasture

All along, Chelsey Bode had planned to use her office technology experience as a stepping stone. After all, her father had long worked in the industry (“I grew up with my father putting toner in my bottle,” she joked) and Bode had caught on to the fact that headhunters for the
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Lexmark Seeks to Grab Checkered Flag with BSD Roadshow Series

What does Lexmark have in common with horse racing, Ferraris, airboats and alligators? The answer is quite obvious. OK, so maybe not. But they’re all a part of the experiences that are being wrapped up into the Lexmark BSD Roadshow series, a six-city venture that began in
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IT and Innovation Add Spark to Distinguished Career of Difference Maker Jim Joyce

Upon graduating college, Jim Joyce was intrigued by what proved to be the onset of the information technology era. Sure, personal computers were years away from becoming mainstream, and the internet was just a glimmer in Al Gore’s eyes. But Joyce could spot a volcano that was
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Breaking Free of the Routine Drives Difference Maker Michael Cox

When you’re in the office technology business, there’s always the threat of falling into a comfortable routine of sameness. Perhaps there’s an app to solve that, but for those employees who ply their trade at IT Products and Solutions, there’s Michael Cox,
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Deal or No Deal: Settlement Between Dissident Shareholders and Xerox Expires, Creating Chaos

On Tuesday, Xerox announced it had reached a settlement in a lawsuit and proxy contest spearheaded by key shareholders Carl Icahn and Darwin Deason, which spelled the end for CEO Jeff Jacobson, Board Chairman Robert Keegan and five other incumbent board members. John Visentin
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Toshiba, Sharp Provide Competitive Solutions in the Light-Production Print Market

As promised, we are rounding up our April State of the Industry report with a couple more OEM offerings that address the light-production printing space. Previously, we featured manufacturer options from Ricoh, Xerox and Canon. Be sure to check out our April issue for in-depth
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KYOCERA Aims to Build a Winner for Dealers: A Conversation with Danielle Wolowitz

During the KYOCERA Innovate dealer meeting, held April 9-11 in not-so-sunny Orlando, FL (it rained much of the time), ENX Magazine was fortunate to carve out of a few minutes of valuable time from the schedule of Danielle Wolowitz, vice president of corporate marketing. Wolowitz
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On the Road: Teamwork Concept Drives Annual KYOCERA Dealer Meeting

The importance of teamwork and strategy behind constructing a winner made for an appropriate theme during the KYOCERA Innovate event, held April 9-11 at the Omni at ChampionsGate Hotel in Orlando, FL. The annual dealer meeting attracted more than 1,100 KYOCERA and Copystar
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