2012

Question: How to disable / turn off power save function From the printer control panel select: 1. Administration > 2. General Settings > 3. Energy Settings > 4. Sleep Timer Settings > As seen below, uncheck the box indicatingSleep/Auto off after. Press SAVE Read More

There’s still six weeks left to get your 2012 Elite Dealer nomination forms in. Check out the left side of the newsletter for details on where to go to find the nomination forms. Again, I’m trying to keep this simple, but when filling out the form be sure and provide me with Read More

(Art Post’s note: Rick Backus is a genuine genius when it comes to implementing time-saving solutions for copier and managed print dealers. We’re also proud to have Rick (Cyberon Dealer Services) as a member and sponsor of the Print4Pay Hotel forums, many times Rick has Read More

Resellers looking for a document management solution have plenty of options. Since 2010 there’s been another option worth considering from MaxxVault LLC, a company that provides electronic document management solutions for small, medium, and large companies in various vertical Read More

This week we ask Erik Crane, president of Copy Products, Inc. in Springfield, MO, what’s hot and what’s not in his market of late. What’s hot? Crane: Toshiba mid range color 25-45-ppm units are hot for us now! Great products and priced to sell with margin. What’s not? Crane: Read More

Sales organizations, almost universally, believe that sales training is a critical lever in driving sales performance and yet so few organizations have devised an effective training continuum.  Logic would indicate that if you 1) believe that something is critical to your success Read More

This story doesn’t take place in a galaxy far, far away, but in Dallas at the Sharp annual dealer meeting, July 15-18. When you’re #2 or wherever you are on the pie chart, you need to try harder and Sharp is doing exactly that as the company and new Sharp President Doug Albregts Read More

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s what Rick Bastinelli, president of Centric Business Systems in Owings Mills, MD, has to say on the topic. What’s hot? Bastinelli: The Ricoh Read More

I started this week off in Dallas at the Sharp dealer meeting. I’ll report on that meeting in next week’s issue. For now the big news coming out of Dallas was the introduction of Sharp’s new production devices, an enhanced emphasis on the Pro AV space with its AQUOS Board Read More

I thought this would be a great interview for everyone. Scott Cullen has followed the copier industry since 1986 and has interviewed the who’s who of industry professionals throughout the years. He’s a stand-up guy and I’ve always enjoyed reading his articles. I thought it was Read More

Many business owners overlook the cash that is sitting idle within the business.  Too many of us have cash tied up in excess parts inventory.  Properly managing your parts inventory can have a dramatic effect on cash flow, rescheduled call rates, and ultimately affect the level Read More

Remember Crazy Eddie whose prices were insane? If you’re from the East Coast you may, if not this video is the perfect introduction. Either way, this video blast from the past is a hoot. And that brings us to the final installment of this three part series on the greatest threats Read More

Don’t look now, but the paperless office has arrived and it’s in large part thanks to cloud-based document storage solutions that the paperless office has grown in size and you can now access documents from wherever you want. One of the emerging players in the world of online Read More

Last week’s article on the three biggest threats to independent dealers was one of the most widely read articles since I’ve been publishing The Week in Imaging. However, as Andrew Ritschel pointed out to me last Friday, those threats aren’t just to independent dealers, they’re to Read More

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s what Jim Oricchio, president of Coordinated Business Systems in Burnsville, Minnesota, has to say on the topic. What’s hot? Oricchio: We’re doing really well Read More