2012

When is the right time to take another look at reman color toner?  Where can you obtain unbiased data to assess the risk/benefit of the current market opportunity?  What is your risk profile for exploring emerging opportunities? These are important questions to independent Read More

Bonjour, Messieursdames. As you read this I’m on my way to Montreal for a long weekend. I could use a break even though it’s going to be a short one. Meanwhile, I have a fun read for you this week. It’s always fascinating to hear what office technology dealers expect from their Read More

This week Al Aaron, president of Saxon Office Technology in Morrisville, PA, shares what’s hot and what’s not in his marketplace. What’s hot? Aaron: Our color boxes are moving nice because people are buying color whether they need it or not. They figure the price is so close, why Read More

As the workforce becomes increasingly mobile, so does technology. That’s true whether you’re talking hardware or software, and nowhere is that more evident of late than in the world of office technology. Hardware manufacturers are releasing apps that enable printing from anywhere Read More

Who says you can’t have fun and offer up FREE print solutions? We’ve just landed the guru of print to our Print4Pay Hotel forums! Just about a week ago me and the wife paid a visit to the boardwalk at Seaside Heights, New Jersey aka Jersey Shore. The sweet smell of Read More

I received an e-mail last Friday morning from Reed Melnick, president of Nevill Business Machines asking me to call him about some big news out of Carrolton, Texas. Reed’s a great source and always responds when I need a quote or a perspective on some issue. I tried calling but Read More

(Editor’s note: This is the second installment of an article I wrote that originally appeared last summer in Independent Dealer magazine www.idealercentral.com. It offers some perspectives that all dealers should pay attention to within the competitive MPS landscape.) After Read More

This week we our fearless blogger Art Post describes what products and services are currently hot and what’s not in his market. What’s hot? Post: Ricoh MP 301’s, Ricoh MPC305SPF’s, and Air Print. What’s not?  Post: Managed network services. Read More

  For many of us or maybe just me, the news on Aug. 5 that Nevill Business Machines in Carrolton, Texas has been acquired by Kyocera Document Solutions America was a shocker. Nevill has been a perennial Elite Dealer and a high-profile Kyocera dealership thanks in large part Read More

John Givens, founder and chairman of Source Office Products, might not be providing his customers with managed print services (MPS) today if he hadn’t already had a service department in place repairing laser printers. “That isn’t typical for most office supply companies,” Read More

Have you had enough of MPS yet? At the risk of over-generalizing, everybody’s talking about it, everybody is either doing it or thinking about doing it, and if you’re not doing it, you’re done for. That pretty much sums up every single article ever written about MPS. However, the Read More

This week we ask Al Scibetta, president of Copy Fax Business Technologies in Buffalo, N.Y. describes what’s currently hot and what’s not in his market. What’s hot? Scibetta: Two products very hot right now are DocuWare and PageScope Enterprise Suite. DocuWare because clients are Read More

Last year David Evans left ABBYY, the company focused on document recognition, document capture, and linguistic technologies and services, and within a month had launched Leafdoc, a new company, based on the outskirts of London, that offers an online OCR service along with Read More

I usually think this sometime this year; I’ll be starting my 34th year in the copier business. If we want to be technical I guess you could say that I’m now selling imaging hardware and solutions. Over those years I’ve seen many sales people, managers, DSM’s, and owners come and Read More

Following are the big and small news stories from the end of July through the end of August. Agiliant Introduces Consulting Practice for Imaging Channel  Aug. 29, 2012 – Agiliant, Inc., a multi-market provider of “Enterprise Level” managed information technology (IT) services to Read More