2012

Ask Art: Should She Resign or Just Quit Selling Copiers?

A few days ago I received an e-mail from a P4P’er (Print4Pay Hotel member) in respect to her quitting the industry or just resigning and moving to another company. Here’s a snippet of the message that was e-mailed to me. Arthur, I’ve been in the copier industry
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The Second Biggest Threat to the Office Technology Industry: What No Supply/Maintenance Agreement?

Last week Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, New Jersey, shared his thoughts on the three biggest threats to the independent dealer. As a point of clarification, he e-mailed me to say that these threats affect not only independent dealers
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A New Breed of Dealer: Marco Blazes the Trail from Office Technology to Networked Solutions

If you’re looking for a roadmap of how to evolve your dealership to thrive and survive in the 21st century, look no further than Marco (www.marconet.com), a Minnesota-based dealership that has transformed themselves into a provider of networked solutions. The employee-owned
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Can Multifunctional Copiers or Printers be Infected with Malware?

My first thought was….. this is AWESOME! Finally all of those tree huggers that complain about the world’s most re-usable resource (paper) may be affected by this new malware infection. My second thought was how can I get a hold of this and get this malware to all those rotten
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Between the Lines: Stuck in the Middle

It’s weird having a holiday stuck in the middle of the week even if we’ve all been there done that before. What that usually means is people end up taking either the entire week off or Wednesday through Friday. If you can do that, good for you—I hope you have a good one. As much
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The Three Greatest Dangers to Independent Dealers

I can always count on Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, New Jersey, to tell it like it is, and not only that, encourage me to print it. That’s always an offer I can’t refuse so when he e-mailed recently wanting to talk about the three
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July News Bytes

Following are the big and small news stories for the month of July. PrintFleet Voted Best MPS Software in Recharger Magazine’s Reader’s Choice Awards July 25, 2012 – PrintFleet Inc. was awarded the title of Best MPS Software by Recharger Magazine Reader’s Choice
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What’s Hot & What’s Not?

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s how Andrew Ritschel, president of Electronic Office Systems in Fairfield, New Jersey responds to those burning questions. What’s hot? Ritschel: Kyocera’s
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Reman Color Toner – Is It Ready?

If you had confidence that reman color toner would give a consistent quality experience at a >25% price advantage, would you use it? Color reman has been slow to mature.  The market has been fragmented with many suppliers of various size and capability. Asian clones and reman
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Between the Lines: Don’t Hesitate to Click on Through to the Other Side

Let me know when you’re tired of my pop music references. I tend to get on a rock and roll. Two things are on my mind this week. First is encouraging you to click on through to the other side or to continue to finish the articles started here on The Week in Imaging Website. Most
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What’s the Word on NER’s Print4?

If you’re like me NER Data’s Print4 MPS program is one of the best kept secrets in the MPS world. At least if you’re someone like me who writes frequently about the traditional copier industry and hasn’t had an opportunity to find out about them until now. Or if you’re a
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What Did You Sell This Week?

This week we ask John Lowery, president of Applied Imaging in Grand Rapids Michigan about his dealership’s most notable sale of the week? What was your most notable sale of the past week? Lowery: A fleet of Canon production devices and a controller from Canon that runs all the
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GreatAmerica Scores 2012 MPSA Leadership Award in Professional Services Category

GreatAmerica Leasing Corp. prides itself on being a company that’s in touch with its clients. Over the past several years, the Cedar Rapids, Iowa-based financing company – which partners with many office equipment companies – has consistently offered an increasing number of
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How Much is an MFP Copier Solution Worth?

I’ve been busy the past week visiting my son at Fort Benning, GA. He’s graduated boot camp and will be there for another month for advanced training. I’m proud of his accomplishment and can’t wait to see his final graduation in July. Anyway, one of the Print4Pay Hotel’s sponsors
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Meet Sharp’s New President Doug Albregts

It’s been six months since Doug Albregts took over the reins at Sharp as the new president, replacing Ed McLaughlin. Somewhat of a surprise choice to many industry observers, Albregts’ background is mostly from outside the industry, but if one drills deeper down below the
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