The Week In Imaging

2017 Trends and Predictions Continued: Everything as a Service (XaaS)

Companies big and small are taking a cloud-first approach to building their IT infrastructure. Many of the smaller companies that make up much of the market for managed IT services actually have a cloud-only strategy. The reasons are simple. Lower cost and hardware requirements
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Benefits of Financing Remain with Lease Accounting Changes

The approval of the new lease accounting standard by the Financial Accounting Standards Board (FASB) after many years of anticipating its revision means office equipment companies can now move forward and prepare to adopt it. The new standard will not impact the ability of
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More Document Imaging Highlights for 2016, Expectations for 2017

This week we continue our series where industry leaders talk about their highlights from 2016 and their expectations for 2017. This week we hear from Kyocera Document Solutions America, Nuance Communications, and Prosource. Kyocera Document Solutions America “Documents are no
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A Look Back at Document Imaging Milestones

With all the end-of-year prognosticating that’s going on, we thought it would be fun to take a look back at some of the office imaging milestones as a change of pace. You’ve heard the old saying, “You can’t tell where you’re going if you don’t know where you’ve been.” This
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Elite Dealer Challenges Part 5: Maintaining Company Culture and Standards

Dealership owners and management take great pride in their company culture and the business standards they work to live up to every day. Unfortunately, forces are always at work to undermine what they’ve built–rapid growth, market slowdowns, increased competition, and
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More Document Imaging Highlights for 2016, Expectations for 2017

Last week, we began a series that gives industry leaders a venue to talk about their highlights from 2016 and their expectations for 2017. This week we hear from Sharp Electronics Corporation, BEI Services, Des Plaines Office Equipment, Bay Copy, and Toshiba America Business
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Bring Your IT Staff to Your Marketing Plan Meetings

It is often said that too many cooks in the kitchen will ruin a meal. Though this idiom might be true in a culinary context, it is not accurate in the world of advertising. The truth is that your IT marketing plans can be sabotaged if there are too few voices in the room.
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Document Imaging Highlights for 2016, Expectations for 2017

An eventful 2016 is now behind us, and 2017 shows promise of opportunity ahead. With that in mind, ENX magazine thought it would be interesting to hear from industry leaders about their organizations’ highlights of the past year and their expectations for the next 12 months.
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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable, and well-constructed. Just like building a house, it’s important to have a strong foundation in case any larger issues emerge. Sure, your house
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Elite Dealer Challenges Part 4: Sales and Marketing

Social media, SEO, web analytics–it’s enough to make a sales or marketing manager long for the good old days of cold-calling, advertising, and direct mail. In truth, the old days weren’t so good. Casting a wide net to capture prospects with just the phone, local ads, and
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Deloitte Sorts Out 3D Printer Market Projections, Sees Growth

Projections for the 3D printer market can vary dramatically. That makes it hard to identify the real opportunity in terms of dollars and which niches to target. Consulting firm Deloitte Poland recently released a report that evaluates all the different numbers around 3D printing
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Kno2 CEO Jon Elwell on the Opportunity in Healthcare

Despite HIPAA regulations to ensure privacy and security, many health providers still rely on traditional fax to exchange patient information. Larger hospitals and primary care providers have made progress thanks in part to government incentives. However, hundreds of thousands of
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3 Things Major Account Copier Reps Consistently Do to Shoot Themselves With Complacency Bullets

Inside copier dealerships, the major accounts department often represents the largest growth opportunity for most dealerships. However, VPs of sales and major account sales managers are becoming silently frustrated. So much potential inside our major account department, so much
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Elite Dealer Challenges Part 3: Keeping Up with Technology

Big or small, all dealers struggle to keep up with the pace of technology change. If that’s hard for even the top dealers, imagine how new technology confuses your customers. Many of the ENX 2016 Elite Dealers said rapidly changing technology is one of their biggest challenges,
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Pew Research State of American Jobs Survey Provides Insight into Hiring and Retaining Employees

The ability to hire qualified candidates is certainly top of mind for management within the document imaging industry. That’s why the recent State of American Jobs survey from Pew Research Center caught our eye. The “non-partisan fact tank” polled more than 5,000 Americans in May
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