December 29, 2016

HP Color LaserJet Enterprise MFP M680 and M651 Tools for troubleshooting: Print/Stop Test

Print/stop test: Use this diagnostic test to isolate the cause of problems such as image-formation defects and jams within the engine. During this test, stop the paper anywhere along the product paper path. The test can be programmed to stop printing internal pages or an external
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Interesting Times Ahead : How Will New Inkjet Devices Impact The Service Department?

An old curse says, “May you live in interesting times.” The idea being that boring times were times of security and peace and interesting times more associated with trouble and danger. In our industry, I am concerned that interesting times lie in our near future. Portents of the
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A Look Back at Document Imaging Milestones

With all the end-of-year prognosticating that’s going on, we thought it would be fun to take a look back at some of the office imaging milestones as a change of pace. You’ve heard the old saying, “You can’t tell where you’re going if you don’t know where you’ve been.” This
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Elite Dealer Challenges Part 5: Maintaining Company Culture and Standards

Dealership owners and management take great pride in their company culture and the business standards they work to live up to every day. Unfortunately, forces are always at work to undermine what they’ve built–rapid growth, market slowdowns, increased competition, and
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More Document Imaging Highlights for 2016, Expectations for 2017

Last week, we began a series that gives industry leaders a venue to talk about their highlights from 2016 and their expectations for 2017. This week we hear from Sharp Electronics Corporation, BEI Services, Des Plaines Office Equipment, Bay Copy, and Toshiba America Business
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Bring Your IT Staff to Your Marketing Plan Meetings

It is often said that too many cooks in the kitchen will ruin a meal. Though this idiom might be true in a culinary context, it is not accurate in the world of advertising. The truth is that your IT marketing plans can be sabotaged if there are too few voices in the room.
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