Guidance and confidence. These are two hallmarks of the value proposition dealers can provide to their clients when conducting an assessment of their potential ECM, document capture and software requirements. Astute and accurate guidance, when properly delivered, instills Read More

The name Zeno, derived from the Greek and taken from the name Zenon, is commonly connected to a pair of well-known philosophers—Zeno of Elea and Zeno of Citium, the latter being the founder of the Stoic school in Athens. It’s also derived from the theonym Zeus. Thousands of miles Read More

While it falls upon dealers to ensure that their end-user customers are being equipped with the proper tools to facilitate ECM, document capture, and related software solutions, the software developers themselves boast a wide-angled perspective that reaches beyond the scope of Read More

Though its founding day might indicate a trick is about to be pulled, Knoxville, TN-based Thermocopy did, in fact, begin on April 1, 1964, with Randall Sumner and two partners each kicking in $50 investments to go with a $3,000 note for operating capital. The company debuted as a Read More

One of the fastest-growing companies servicing the vast health care industry isn’t exactly a household name for the general public. But while you won’t see any commercial spots for this firm airing during the Super Bowl, Kno2 has been scoring points among the many thousands of Read More

It’s been said that the SMB office environment is the last great, untapped frontier that inkjet printing has yet to conquer. But now that inkjet is beginning to infiltrate the BTA channel, courtesy of new product introductions from both Epson America and HP, it will be Read More

It is safe to say that enterprise content management (ECM), document capture and other software solutions are to office technology dealerships what medications are to drug stores. Why allow a customer to browse medications that address allergy and asthma, cough and cold or Read More

The timeless cliché follows that if you do something you love for a career, you’ll never work a day in your life. When Jordan Darragh found that not to be the case when it came to making a living in the printing industry, he walked away from it. “I lost passion for the print Read More

During the 2017 Toshiba LEAD (Learn, Engage, Act, Deliver) conference held the first week of May in Orlando, FL, a number of dealers were honored by the host, including the coveted Rookie of the Year award. That honor went to The Lioce Group (TLG) of Huntsville, AL. ENX Magazine Read More

After working at Sharp for more than 25 years, Erica Calise has discovered one fundamental truth. The learning process never ends. “You can’t take the attitude of thinking you know everything; we are always learning and must continually challenge ourselves and others,” said Read More

It’s not often that one finds inspiration from a Jeep’s spare cover tire. But the simple message of “One life, live it,” seems to have resonated with Doug Johnson. The chief strategy officer for LMI Solutions is fast approaching 40 years in the office technology industry, but Read More

The M&A marketplace has witnessed brisk activity over the past several years, with medium- and large-sized office technology dealerships augmenting their holdings with strategic acquisitions. Some dealers are backed by private equity, others have large coffers fortified for Read More

At the age of 23, Ryan Wedig spent a year and a half as an apprentice to a bronze sculptor. He found it to be an amazing learning experience and Wedig plans on one day making it a secondary career. But truth be known, Wedig has already spent much of his career sculpting…only the Read More

In conjunction with this month’s State of the Industry profile, we bring you a brief look at three variables surrounding transactional activity in our industry: the threat of a recession, handling a rebranding in the wake of a deal, and how experience can play a role in Read More

If you think about it, quality service is to this generation of business what the Chevy Camaro was to 20-somethings from the 1980s: everyone claimed that they had it or were in the process of getting it. But the truth be known, few can deliver on such a bold promise. Bob Evans Read More