In June I attended the Samsung dealer meeting at the JW Marriott in Chicago for a 3-day overview on Samsung’s dealer program. Titled “Game On,” Samsung has taken a slightly different tact than most shows we attend. Samsung is openly touting the strength of their brand based on Read More

HP invited me to San Diego for the launch of their new high speed, low cost wide format color inkjet printer. The device, still to be named, will arrive midway through 2015. We were treated to a glimpse of a working version and a discussion as to where this product fits and the Read More

In January, EFI held its annual customer conference, EFI Connect, at the Wynn in Las Vegas. This was the first time we had attended an EFI customer conference and it was enlightening. Of course, I’ve followed EFI for many years and because of my own tunnel vision and focus on Read More

It’s been a long month as this is my fourth and last dealer show of the year. And what a show! Konica Minolta has been busy to say the least and their efforts have not gone unrewarded. After a nice welcome event the first night, it was down to business Monday morning with Read More

I attended the Ricoh dealer show Oct. 28 – 30 and my head is swimming. Held at the beautiful Aria hotel in Las Vegas, Ricoh had about 1,200 attendees at this show from over 800 dealerships. Here are some of my initial thoughts on the show after the first day: •    Dealers Read More

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Recently, I attended the Lexmark dealer show in Lexington, KY. Lexmark has done a great job over the last few years improving their communications and I hope this trend continues. During the two-day event, we spent most of our time with key executives and dealers. We sat through Read More

Mark Mathews, President and CEO of Toshiba America Business Solutions, Inc. (TABS) had announced that after 20 years of service with the company, he was leaving Toshiba, effective May 3, 2013. Until Mathews’ replacement is announced, Noboru Sawada will be the interim CEO. Mathews Read More

Technology is moving fast. Advancements are coming from so many places it is difficult to keep up. The print industry is no different. However, it is not only advancements in our own industry that are moving things ahead, but also advancements in peripheral industries. Besides Read More

This past November, Toshiba America Business Solutions (TABS) held LEAD 2012, a conference for dealers in Las Vegas. While I was expecting a traditional dealer show, I was surprised to find that this was actually more of an educational conference focused on three key areas: 1. Read More