Rhyme

When it comes to business challenges, we live for those requiring little to no thought. If only every issue were the equivalent of a lightbulb in need of replacement, without having to dash off a mass email or call an emergency meeting. Unfortunately, that’s not how life Read More

As week three of the greatest challenges confronting Elite Dealers kicks off, we’re presenting you with some of the deeper dives into key issues, as reported by company executives. The following snippets—courtesy of some of the most prominent dealerships in the country—offer a Read More

As we have discovered during the past two years, artificial intelligence (AI) has the potential to positively infiltrate our processes and workflows and provide substantial time savings in areas where personnel would be better spent engaging internal partners and external Read More

In this age of advanced metrics, businesses are always looking to quantify performance and, invariably, measure improvement. In the case of training, companies want to know if what they’re doing is resulting in improved key performance metrics. The office tech universe is no Read More

As we’ve seen not only in our industry but in general, individuals respond differently to educational styles. Some people love the hands-on, interactive experience that comes with in-person tutorials. Others find self-guided methods allow them to choose a time when there are no Read More

We kick off November’s State of the Industry report on coaching and training with a simple theme. We asked our esteemed dealer panel if the preference for both sales and technical training is to use internal instructors or turn to manufacturers and a broad selection of Read More

I hope you’ve been taking solace in the challenges the independent dealer community, knowing that these are some of the very same challenges your dealership is facing. The challenges we’ve been presenting throughout the month were originally shared by ENX and The Week Read More

It’s been an excellent year for many office technology dealers, including our 2014 Elite Dealers. Those dealers enjoyed some big wins and they shared those with us in their Elite Dealer nomination forms. We’ve been highlighting those big wins throughout the month of December, Read More