Spectrum Technologies

What Comes Next: Dealers Evaluate Best Future AI Applications

While we wrap up July’s State of the Industry report on artificial intelligence (AI), this is only the beginning of what promises to be an amazing, exciting and somewhat nerve-wracking journey. Speaking of which, earlier this week OpenAI revealed that an autonomous agent it
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Focusing AI: Dealers Seek to Align Applications with Business Strategy

Do you remember your first encounter with the World Wide Web? It was an exciting time for many people who were itching to “go online” and do some exploring. From my POV, the introduction occurred sometime during 1997. The publishing company I’d then toiled for had the internet
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New Kid in Town: Dealer Team Members, Client End-Users Must Break AI Fears

Even while it’s been around for years in various forms, artificial intelligence is undoubtedly the shiny, new thing in the eyes of many, a byproduct of the numerous platforms (Copilot, Claude, ChatGPT, etc.) that have emerged. Its potential is beyond exciting, both from a
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No Fences? Dealers Examine Philosophical Limits for AI Usage

Two things are clearly obvious when it comes to the use of artificial intelligence (AI) by businesses. One, few areas within an operation wouldn’t benefit from some flavor of AI application. Two, there are a few areas within an operation where a company absolutely will not allow
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Sounds Familiar? Extended Takes Offered in Week Three of Elite Dealer Challenges

As week three of the greatest challenges confronting Elite Dealers kicks off, we’re presenting you with some of the deeper dives into key issues, as reported by company executives. The following snippets—courtesy of some of the most prominent dealerships in the country—offer a
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Selling the Sizzle: Taking Gems From Should-Have to Must-Have

There you stand, belly to belly with a client, and you’ve secured the order for a small fleet of MFPs and a dose of PaperCut software. Feeling good time, right? But since this customer already has his checkbook out, why not see what other solutions from your bag of goodies could
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A Not-So-Fond Farewell to 2020: Final Overview of Elite Dealer Challenges

And just like that, 2020 has come to a screeching halt. Unfortunately, the world is seeing many of the same challenges faced over the previous 365 days dragged into 2021, including the new “C” word. How can such a shapeless, meaningless year in which days melted into one another
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