Editors Blog

Dealers are renowned for being brutally honest, so it speaks volumes that they weren’t overly negative or pessimistic in characterizing the state of the industry in 2022, even despite the Read More

It’s that time of year for the industry’s best and brightest students to take home their report cards. Instead of a semester or marking period, we’re evaluating the 2022 calendar year as a whole. Read More

A racecar driver doesn’t need to know what’s going on under the hood of the vehicle in order to be successful, but having an intimate knowledge of the machinations certainly helps. However, when Read More

Rohan Santora is on a mission to change the way dealers think about their customer relationship management (CRM) tools. The director of sales for The Sailor Group/AgentDealer knows the humble CRM Read More

“Apple employees oppose return-to-office.” “I only work half days at home, why go into the office?” “I’m not going to give up the freedom of working from home!” “Help Wanted!” These are all Read More

If there’s one thing the past three years have taught us, it’s that lessons aren’t truly learned unless we implement the knowledge into our processes and the way we conduct business moving Read More

As we empty out the notebook from our January State of the Industry report on trends and predictions for 2023, we offer a few final thoughts from the world of manufacturers, distributors, leasing Read More

Loyalty is a funny thing. Sure, we know the textbook definition, but we also have our own interpretation of what loyalty looks and feels like, but there’s rarely consensus. Take relationships, Read More

Marco is celebrating its 50th anniversary on Jan. 15. The company was founded in St. Cloud in 1973 and got its start selling typewriters, supplies, and office furniture. What started as a Read More

When asked about the most rewarding aspect of her position as director of solutions and services for Toshiba America Business Solutions, Maegan Lujan cited her ability to solve problems. Being a Read More

The Ohio Supreme Court ruled in favor of an insurance company, determining that its contract to cover any direct physical loss or damage to property did not encompass ransom payments made when a Read More

Can you hear the sound of your office line ringing? Or the frequent ping of email notifications? No? Of course not, because we are officially strolling through The Holiday Zone. Between now and Read More