Editors Blog

First Contact: Don’t Let the Bane of Online Forms Steer Opportunities Elsewhere

I’ve witnessed many changes during my 25 years of working as a journalist, particularly in regards to how people communicate. I’d like to share an observation I’ve made in visiting dozens
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Avoiding Common Pitfalls Crucial to Selling ECM, Document Capture and Software Solutions

When it comes to the success of offering ECM, document capture and other software-based solutions, dealers often slip up during the vetting and delivery processes. Thorough communication with the
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Top Toshiba Midwest Dealer James Imaging Grows Through Customer-Centric Approach

Toshiba honored a number of top-performing U.S. independent resellers during its 2017 LEAD (Learn, Engage, Act, Deliver) Conference, held during the first week of May in Orlando, FL. One of the
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Post-sale Service and Support Critical in Delivering Full Value of ECM, Software Solutions

Closing the sale on enterprise content management (ECM), document capture and other software solutions marks only the beginning of a relationship between office equipment technology dealers and
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Building Credibility, Confidence Pivotal for Dealers Selling ECM Solutions

Guidance and confidence. These are two hallmarks of the value proposition dealers can provide to their clients when conducting an assessment of their potential ECM, document capture and software
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Toshiba Bestows Top Rookie Honors upon The Lioce Group

During the 2017 Toshiba LEAD (Learn, Engage, Act, Deliver) conference held the first week of May in Orlando, FL, a number of dealers were honored by the host, including the coveted Rookie of the
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Thinking About Buying or Selling? Some M&A Questions to Consider

The M&A marketplace has witnessed brisk activity over the past several years, with medium- and large-sized office technology dealerships augmenting their holdings with strategic acquisitions.
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Manufacturers, Lessors Play Pivotal Roles in Financing and Leasing Process

As manufacturers add to their own service and product offerings, those that have captive financing arms are providing leasing options to support them and better enable dealers to make sales.
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Growth of Seat-Based Billing Examined During Executive Connection Summit

It has been said that a revolution begins with one angry man. In the case of seat-based billing (SBB), two gentlemen are at the lead of an uprising to redefine the decades-old cost-per-page (CPP)
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Breaking the Chains (and Threats) to Unleash the Power of Big Data (Part Two)

Scottsdale, AZ—In part two of Joseph Bradley’s presentation on big data during the Executive Connection Summit, Cisco’s vice president, Internet of Things, discusses business disruptions by
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Konica Minolta Webinar Explores Evolution of AI in the Workplace

People of a certain age fondly recall cartoons from the 1950s and 1960s that featured the home of tomorrow and all of the technologies that would simplify life, from robots serving our every need
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Breaking the Chains (and Threats) to Unleash the Power of Big Data (Part One)

Scottsdale, AZ—For the second time in the last four years, attendees of the Executive Connection Summit were favored by the oratory skills of Joseph Bradley, vice president, Internet of Things
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