Feature Articles

Following a year’s hiatus, the ITEX Imaging & Technology Exposition finally had the opportunity to roll out its 20th-anniversary show to roughly 400 registered attendees at the Flamingo Hotel in Las Vegas from Nov. 9-10. In the words of Marc Spring, ITEX founder, the Read More

Toshiba Corporation announced last Friday its intention to separate into three standalone companies: Infrastructure Service Co.1, consisting of Toshiba’s Energy Systems & Solutions, Infrastructure Systems & Solutions, Building Solutions, Digital Solutions and Battery Read More

This week’s look into the State of the Industry report on production print examines the opportunities offered by supplies and service revenue, as well as its challenges. But what can really spice up a dealer’s production catalog, and provide that extra boost to profits, is the Read More

Francine Do freely admits that she pores 100% of her efforts into her job. The CFO and COO of Las Vegas-based Advanced Imaging Solutions (AIS) made an immediate impact on the company upon her arrival—employing innovative methods that have provided massive improvements for Read More

Every now and then, a tug on the fishing line can serve as a gentle reminder of interest when it comes to billion-dollar overtures. And USR Parent, whose holdings include Staples, wanted to make sure that its bait to lure Office Depot’s (ODP) consumer business wasn’t Read More

While the length of any sales process is difficult to pin down, many of our dealers participating in this month’s State of the Industry report on production print agree that given a number of variables inherent in vetting a solution, it tends to take somewhat longer than an MFP Read More

It remains to be seen whether Alan Schwartz is a new-age salesperson. An artist at heart and a creative teacher at his core, Schwartz certainly doesn’t fit the mold of the traditional account representative, and that is purely by design. Schwartz winces at the idea that Read More

BEC scammers set their sights on payoffs in the millions of dollars, and are following the path of their ransomware counterparts by evolving services while organizations struggle to keep up. It shouldn’t come as a surprise (if you’ve been following the evolution of cybercrime) Read More

Give Paul Archer bonus points for self-awareness. The president of Automated Business Products (ABP) in Centennial, Colorado, is acutely aware of the magnitude of (and boundless opportunities for) growth within the production print space. And he’s spreading the gospel to anyone Read More

Access Systems is excited to announce its recent acquisition of J&S Electronic Business Systems in Burlington, Iowa. J&S is a locally owned business providing print, IT, and phone service to the area for nearly 60 years. Access Systems continues to be committed to both Read More

It’s unlikely that Teresa Sternhagen could ever imagine that the supply chain management arena that has served as the backbone of her 25 years in the world of manufacturing would someday garner national headlines. But the vice president, general manager of the toner products Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. One of my first jobs out of college was selling DVDs over fax machines. We would receive orders through the fax machine and ship them out Read More

It doesn’t take a pandemic to alert office technology dealers to the possibilities that unique and nontraditional marketing initiatives can provide in generating engagement among existing and prospective clients. But what we have learned since March 2020 is that ingenuity, humor Read More

Fraser Advanced Information Systems of West Reading, Pennsylvania, has completed the acquisition of Aaxios Technologies, a leading independent managed IT company in the Delaware Valley. This partnership provides area businesses with expanded choices and better solutions for their Read More

Barbara Bragger remembers one particular New Year’s Eve fondly. It certainly wasn’t for any of the reasons generally connected with the occasion, and at the time it was more than a little inconvenient. In the long run, this particular NYE experience solidified her standing as a Read More