Feature Articles

Coast to Coast Difference Maker Alan Schwartz Molds Career to Fit his Authentic Self

It remains to be seen whether Alan Schwartz is a new-age salesperson. An artist at heart and a creative teacher at his core, Schwartz certainly doesn’t fit the mold of the traditional account representative, and that is purely by design. Schwartz winces at the idea that
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Business Email Compromise-as-a-Service Emerges as Attempted Fraud Soars to as High as $6 Million

BEC scammers set their sights on payoffs in the millions of dollars, and are following the path of their ransomware counterparts by evolving services while organizations struggle to keep up. It shouldn’t come as a surprise (if you’ve been following the evolution of cybercrime)
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Production Print Equipment: Dealers Share Insights into Market Opportunities

Give Paul Archer bonus points for self-awareness. The president of Automated Business Products (ABP) in Centennial, Colorado, is acutely aware of the magnitude of (and boundless opportunities for) growth within the production print space. And he’s spreading the gospel to anyone
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Access Systems Acquires J&S Electronic Business Systems

Access Systems is excited to announce its recent acquisition of J&S Electronic Business Systems in Burlington, Iowa. J&S is a locally owned business providing print, IT, and phone service to the area for nearly 60 years. Access Systems continues to be committed to both
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Toshiba Difference Maker Teresa Sternhagen a Pivotal Link in Manufacturer’s Chain

It’s unlikely that Teresa Sternhagen could ever imagine that the supply chain management arena that has served as the backbone of her 25 years in the world of manufacturing would someday garner national headlines. But the vice president, general manager of the toner products
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Five Things You Should Consider When Evaluating an Ecommerce Strategy

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. One of my first jobs out of college was selling DVDs over fax machines. We would receive orders through the fax machine and ship them out
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When Creativity Meets Opportunity: Nontraditional Marketing Ploys Spark Engagement

It doesn’t take a pandemic to alert office technology dealers to the possibilities that unique and nontraditional marketing initiatives can provide in generating engagement among existing and prospective clients. But what we have learned since March 2020 is that ingenuity, humor
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Fraser AIS Acquires Philadelphia-Area Managed IT Specialist

Fraser Advanced Information Systems of West Reading, Pennsylvania, has completed the acquisition of Aaxios Technologies, a leading independent managed IT company in the Delaware Valley. This partnership provides area businesses with expanded choices and better solutions for their
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Customers for Life: B&B Consulting Difference Maker Barbara Bragger Willing to Go Extra Mile

Barbara Bragger remembers one particular New Year’s Eve fondly. It certainly wasn’t for any of the reasons generally connected with the occasion, and at the time it was more than a little inconvenient. In the long run, this particular NYE experience solidified her standing as a
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Epson Introduces Two Supertank Business Inkjet A4 Color Multifunction Printers for Small Offices and the Remote Workforce

The remote workforce and small offices benefit from printing solutions with high-yield consumables, given costs and maintenance are typically top-of-mind. Epson America Inc. announced the WorkForce ST-C4100 and ST-C2100 Supertank Color MFPs with supersized ink tanks and up to two
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ENX Magazine Announces 2021 Elite Dealer Award Winners

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week In Imaging, announces the 2021 list of Elite Dealers. Complete profiles of the 120 award recipients will be featured in the December issue of ENX Magazine. As the business community continues to
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Social Media Becoming a Cornerstone Element in Dealer Marketing Programs

In the movie “The Social Network,” the actor portraying Facebook founder Mark Zuckerberg is more than a little hesitant about selling advertising on his fast-growing platform. Advertising, he felt, just isn’t cool, and he didn’t want it to become a wet blanket that could stunt
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A Little Traction Goes a Long Way for Loffler Companies Difference Maker Jim Loffler

The proverbial road to success is hardly a linear one. Every few thousand miles or so, it requires the traveler to pull out a map to better gauge the path that’s been followed and to see which options—or forks in the road—lie ahead. For Jim Loffler, that map turned out to be the
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One in Three IT Organizations Have No Cyberattack Incident Response Plan

Despite increases in ransomware attacks, ransom amounts and how often payments are made, new data shows organizations aren’t responding in kind and putting response plans in place. As expected, we’re continuing to see data corroboration around the rise in ransomware attacks this
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Keypoint Intelligence’s Randy Dazo to Present $100,000 of Research on COVID’s Impact on the Industry at ITEX

As a lead-up to the ITEX Imaging & Technology Education Exposition, slated for the Flamingo Hotel in Las Vegas Nov. 9-10, ENX Magazine—in conjunction with ITEX—is offering a glimpse into content that will be critical for dealers and resellers to absorb in the aftermath of the
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