May 29, 2018

A board (DC controller, formatter or interconnect) or disk (hard drive), solid state drive (SSD) or embedded micro media card (EMMC) with no data or existing data has been placed in the device. If you continue, existing data is permanently lost. This is a common screen to see Read More

In prior articles, we’ve covered the drum cartridges and fusers for this series of full-color MFP copiers. Now let’s see what makes these machines tick—we’ll cover the Fault Code meanings and take a first stab at how to get around in diagnostic mode. As a refresher, these Read More

I remember talking to a dealer principal several years back, and asked him for his e-mail address. He responded that he didn’t like computers, and told me to just send it to one of his admins. I knew his business was in serious jeopardy, and in fact, it failed a few years later. Read More

Given the multitude of software solutions related to ECM and document capture on the market, it’s easy to forget that many of the industry’s leading OEMs have document-management tools of their own that integrate effectively with many of the most-commonly-used systems. We’ve Read More

HP’s acquisition of Samsung’s Print business was completed in November 2017 and the shape and direction of HP’s entry into the A3 space is becoming clearer. HP executives made their goal clear from the outset: the Palo Alto, CA-based OEM was keen on taking a big chunk out of the Read More