At the KDA FY17 Business and Technology Conference at the Omni hotel and resort in Orlando, Florida, the theme was “Accelerate.” During the welcome reception on Monday evening, Ed Bialecki, Senior Vice President of Sales announced the company’s goals for 2016. “Our strategy at Read More

Michael Amiri, Director of Dealer Services for Continuum, states that the best advice he ever got was to “Listen more than you speak.” That ability to listen has certainly been critical in earning the respect of his peers and helping him communicate the value proposition of Read More

Kingsport Imaging Systems, Inc., located in Kingsport, Tennessee, began doing business in 1924 as Kingsport Office Supply Company. President John Demuth, who’s familiar with the long history, says that at that time typewriters and rubber stamps were their biggest-selling products Read More

Dean Swenson, President and CEO of The Swenson Group (TSG), began his career at Xerox in California soon after graduating from UC Santa Barbara in 1991. He recalled that at that time Xerox was in the early stages of channel marketing and they were incentivizing employees to start Read More

Joe LoPresti calls himself a problem solver. The owner of Ipswich, Massachusetts-based MBI International, Inc., formerly Multi Brands Inc., has made his business buying and selling old and hard-to-find imaging supplies for 15 years. Once the managing director of Multi Brands Read More

It’s no secret that the document imaging industry is evolving rapidly. Once driven solely by hardware sales, service and supplies, the recurring revenue model is becoming increasingly solutions-based. For decades, finance companies have been integral partners with dealerships. Read More

For Ron Books, no day is typical and that’s the way he likes it. The President and CEO of ECi said that when you have 630 employees and over 8,000 customers around the world there are no standard hours and items and issues may arise at any time. All that time spent in airports Read More

With longtime confusion surrounding the very definition of MPS, some sought a vendor-neutral organization to promote, educate and help establish guidelines for a more unified approach to this often misunderstood service offering. The MPSA was created in 2009 to help fill that Read More

EverBank’s Fred Carollo described being recognized as a Difference Maker by his peers as a “tremendous honor” and “quite humbling.” But the VP of Originations who has been with EverBank since 2006 and has held his current position since 2008 was quick to credit his colleague Read More

Mike Kirkpatrick has a difficult time staying serious. When we asked the CIO at Standard Office Systems of Atlanta and co-founder of CEOJuice what he planned to accomplish in 2016, he responded, “Lose 10 pounds.” But between the self-effacing wisecracks you can’t fail to notice a Read More

This month ENX celebrates those in our industry who are making a difference. Many months were spent collecting nominations from industry peers keen to recognize their colleagues, and we proudly present those honorees in the May issue. This year’s Difference Makers profiled over Read More

It’s that time of the year again when ENX celebrates those in our industry who are making a difference. Months were spent collecting nominations from industry peers keen to recognize their colleagues, and we are presenting those honorees in this issue. For me, being new to the Read More

Donnellon McCarthy was started by Robert J. Donnellon with a partner back in 1957. Jim Donnellon began working at his father’s company in the late 1970s, after graduating from college and earning two degrees. But it wasn’t a beeline to a nice corner office and a walnut desk. Read More

Quality Digital Office Technology (or simply “Quality”) is the epitome of foresight. Founded in 1981 by Jeff Poet, who was selling copier and fax machines out of his garage, the company has evolved to be a highly diversified and successful $13 million per year dealership that now Read More

In the summer of 2014, Clover Technologies Group acquired Micro Solutions Enterprises (MSE). It was the latest in a long series of acquisitions by the largest and most powerful player in the aftermarket toner space. Today, Clover Technologies has over 20,000 employees operating Read More