Todd Turner

Business Equipment Center: Honesty and Service on the Mississippi

Business Equipment Center (BEC), the close-knit dealership co-owned by brothers Bill Matthews, Jr. and Mark Matthews, has a lot of which to be proud. Not only are they a BEI and ENX Magazine’s Office Technology Service Excellence Diamond Award winner, they are also clearly a
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CWI: Succeeding by Treating Customers as Family

In the mercurial world of imaging supplies, success is often a product of experience, knowledge and solid core principles. With over 25 years of industry experience and know-how, Cartridge Warehouse International (CWI) has succeeded by standing strong by the company’s three core
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Carolina Business Equipment: Seeking to Amaze

It seems that if there’s one lesson that a successful business teaches us, it’s to evolve with technology but keep the core values constant. CBE was started in Columbia, South Carolina in 1975 by two service technicians who wanted to provide outstanding service. At the time CBE
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The New Normal: Managing Expectations in a Changing Office Landscape

There’s no doubt that greater familiarity with technology is affecting user expectations in the modern office space. A younger generation has entered the workplace and their understanding and attitude towards technology is much different than their predecessors. These millennials
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Leasing and Financing: Providing Solutions for an Evolving Industry

It’s no secret that the document imaging industry is evolving rapidly. Once driven solely by hardware sales, service and supplies, the recurring revenue model is becoming increasingly solutions-based. For decades, finance companies have been integral partners with dealerships.
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Difference Maker Spotlight: ECi’s Ron Books

For Ron Books, no day is typical and that’s the way he likes it. The President and CEO of ECi said that when you have 630 employees and over 8,000 customers around the world there are no standard hours and items and issues may arise at any time. All that time spent in airports
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