Supplies Network: Winning with More than Just Supplies

Supplies Network has come a long way since founder, Tom Fleming, recognized the business opportunity in selling replacement ribbons. Today, it is a global leader in the wholesale supply of imaging consumables, hardware and services and employs over 300 people in six locations
Read More

Supply Side Economics: Third-Party Supplies Still Strong in the USA

Probably no segment of the office technology industry has undergone as much upheaval in the past 10 years as the domestic third-party supply business. At one point there were over 1000 companies of every size and representing every state in the country. Margins were huge and the
Read More

Difference Maker Spotlight – Prospect Builder’s Lindsay Kelley

Lindsay Kelley recalls that she began her career in the office products industry at Advance – The Document Specialists in Baltimore, MD as an eleventh-hour candidate for the newly created marketing position. “I don’t think I would have gotten the job if it weren’t for the head of
Read More

Difference Maker Spotlight: Muratec’s Lou Stricklin

One summer, during his break from college, Lou Stricklin took a summer job at the Muratec distribution center in Dallas, Texas. “I remember doing everything from binding power cords to moving pallets in the warehouse to reconditioning thermal fax machines,” he recalls. “I enjoyed
Read More

Kevin DeYoung Named MPSA Volunteer of the Year

At the Global 2016 MPSA MPS Awards, presented August 1, at CompTIA’s ChannelCon event, in Hollywood, Florida, one particular recognition went less publicized. Qualpath President and CEO, and MPSA President, Kevin DeYoung, was named Volunteer of the Year for his tireless work on
Read More

Difference Maker Spotlight: Xerox’s Elizabeth Fox

Elizabeth Fox started her career at Xerox as an engineer soon after finishing college. Her first assignment was designing high speed transport systems, moving paper at 135 pages per minute, which she notes was a big deal at the time. “Believe it or not, I can still walk into
Read More

Canon USA: New Devices, New Solutions

Responding to an evolving office environment, Canon U.S.A., has released several advanced new color devices, uniFLOW Online, a multi-tenant, cloud-based print management solution, and ADVANCE Cloud Portal V2.0. Addressing these new releases, Canon USA’s Director of Product
Read More

Bike for Hope: Supplies Network and Friends Ride for Cancer Research

Looking for a good cause to support this month? Bike for Hope is a five-day (August 30 – September 3), 100-mile-per-day bicycle charity event that will start in Palo Alto, California and end in Duarte, California, to raise money for cancer research. The brainchild of Supplies
Read More

Evolving Expectations, Evolving Strategies

We’re all familiar with how evolving customer expectations have been enormously disruptive to the office technology space.  We also know that they have led to many manufacturers rethinking their offerings. But how are these expectations factoring into acquisitions, partnerships
Read More

Difference Maker Spotlight: LD Product’s Aaron Leon

Aaron Leon, CEO of LD Products, Inc., recalls the advice of his high school chemistry and physics teacher that really made an impact on him. “I remember him saying to keep your options open when you are young so you can take bold risks,” he says. And take a bold risk he did.
Read More

Business Equipment Center: Honesty and Service on the Mississippi

Business Equipment Center (BEC), the close-knit dealership co-owned by brothers Bill Matthews, Jr. and Mark Matthews, has a lot of which to be proud. Not only are they a BEI and ENX Magazine’s Office Technology Service Excellence Diamond Award winner, they are also clearly a
Read More

CWI: Succeeding by Treating Customers as Family

In the mercurial world of imaging supplies, success is often a product of experience, knowledge and solid core principles. With over 25 years of industry experience and know-how, Cartridge Warehouse International (CWI) has succeeded by standing strong by the company’s three core
Read More

Carolina Business Equipment: Seeking to Amaze

It seems that if there’s one lesson that a successful business teaches us, it’s to evolve with technology but keep the core values constant. CBE was started in Columbia, South Carolina in 1975 by two service technicians who wanted to provide outstanding service. At the time CBE
Read More

The New Normal: Managing Expectations in a Changing Office Landscape

There’s no doubt that greater familiarity with technology is affecting user expectations in the modern office space. A younger generation has entered the workplace and their understanding and attitude towards technology is much different than their predecessors. These millennials
Read More

Difference Maker Spotlight: Printfleet’s Chris McFarlane

PrintFleet President Chris McFarlane describes the challenges associated with leading a business through periods of dramatic change as “fun.” He must be having lots of fun because few people have led their company through such dramatic change as McFarlane. Over the past several
Read More